RETAIL INDUSTRY FUNDAMENTALS
QUESTIONS WITH COMPLETE
ANSWERS
Which ffof ffthe fffollowing ffis ffmost fflikely ffto ffbe ffa ffrole ffin ffa ffretail ffcareer?
A. ffBuyer
B. ffMechanic
C. ffBabysitter
D. ffTherapist ff- ffAnswer ffA. ffBuyer
From ffthe fflist ffbelow, ffselect ffthe ffbusiness ffin ffthe ffretail ffindustry.
A. ffDoctor's ffoffice
B. ffDepartment ffstore
C. ffCar ffRepair ffShop
D. ffCity ffPark ff- ffAnswer ffB. ffDepartment ffStore
A ffPerson ffor ffa ffcompany ffthat ffsells ffgoods ffand/or ffservices ffto ffa ffcustomer ffis ffcalled
ffa
A. ffseller
B. ffcustomer
C. ffconsumer
D. ffretailer ff- ffAnswer ffD. ffretailer
What's ffconsidered ffa ffretail ffservice?
A. ffCar ffwash
B. ffNew ffcar
C. ffCar ffengine ffrepair
D. ffNew ffcar fftires ff- ffAnswer ffA. ffCar ffwash
What ffitem ffis ffa ffretail ffproduct?
A. ffCar fftire ffwarranty
B. ffCar fftire ffrepair
C. ffCar fftire
D. ffCar fftire ffinstallation ff- ffAnswer ffC. ffCar fftire
Which ffof ffthe fffollowing ffskills ffare ffmost ffhelpful fffor ffa ffsalesperson?
A. ffActive fflistening ffand ffcommunication
, B. ffQuickness ffand ffaccuracy
C. ffAddition ffand ffsubtraction
D. ffCreativity ffand ffjudgement ff- ffAnswer ffA. ffActive fflistening ffand ffcommunication
The ffphysical ffgoods ff(that ffcan ffbe fftouched) ffthat ffcan ffbe ffbought ffand ffsold:
A. ffServices
B. ffProducts
C. ffItems
D. ffCommerce ff- ffAnswer ffB. ffProducts
Buys fflarge ffquantities ffof ffproduct fffrom ffmanufacturers ffand ffsells ffthem ffto ffretailers:
A. ffWholesaler
B. ffService ffSeller
C. ffFranchiser
D. ffWarehouse ff- ffAnswer ffA. ffWholesaler
What fforganization ffoversees ffand ffcontrols ffworkplace ffsafety ffregulations?
A. ffSOTP
B. ffFLSA
C. ffFMLA
D. ffOSHA ff- ffAnswer ffD. ffOSHA
In ffthe ffretail ffproduct ffcycle, ffwhat ffstep ffcomes ffafter ffdistribution ffof ffproducts?
A. ffSelling
B. ffSelection
C. ffAllocation
D. ffDistribution ff- ffAnswer ffA. ffSelling
The ffperiod ffkey ffterm ffin ffretail fffor ffa ffperiod ffof fftime ffthat ffan ffitem ffremains ffusable,
ffor fffit fffor ffconsumption, ffis ffcalled:
A. ffExpiration
B. ffShelf ffLife
C. ffInventory
D. ffSpoiled ff- ffAnswer ffB. ffShelf ffLife
The ffterm fffor ffdistributing ffmerchandise fffrom ffthe ffmanufacturer ffto ffretail fflocations ffis
ffcalled:
A. ffReceiving
B. ffRefreshing
C. ffUpdating
D. ffAllocation ff- ffAnswer ffD. ffAllocation
When ffdistribution ffteam ffmembers ffuse ffreplenishment ffreports ffto ffretrieve ffquantities
ffof ffitems ffto ffbe ffsent ffto ffstores ffthey ffare:
A. ffPacking
B. ffPicking
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