WGU C208 Change Management and Innovation Exam Study Guide.
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Course
WGU C208
Institution
WGU C208
WGU C208 Change Management and
Innovation Exam Study Guide.
Subculture - answerA group of people with a culture which is different from the larger culture
to which they belong.
Change Curve Model - answerA change process model that explores how individuals manage
personal change.
Leadership -...
First, Second, and Third Order Change Model - answer✔A change process model that explores
different orders of change: First - conformative, Second - reformative, and Third -
transformative.
Creativity - answer✔The generation of new ideas by individuals and teams.
Innovation - answer✔The process by which an organization generates new ideas and converts
them into new products, business practices, and strategies that create value.
Cultural norms - answer✔A culture's expectation of its members' behavior in any given situation.
Cultural Web Model - answer✔An organizational culture model that reviews six cultural
elements: stories, rituals and routines, symbols, organizational structure, control systems, and
power structure.
Organizational behavior - answer✔The study of how people, individuals, and groups act in
organizations and how organizations can be made more effective.
Organizational culture - answer✔The basic tacit assumptions about how the world is and ought
to be that a group of people share and that determines their perceptions, thoughts, feelings, and
their overt behavior.
Organizational Cultural Assessment Model - answer✔A model that categorizes an organization
as having one of four types of culture: Clan, Adhocracy, Market, or Hierarchy.
Change management - answer✔The process of managing change in an organization.
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