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ServiceNow CIS - SAM (Software Asset Management) Exam Questions With Correct Answers
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ServiceNow CIS - SAM (Software Asset Management) Exam Questions With Correct Answers The user's manager must approve or decline the reclamation. - answerA user is notified their software install has been flagged for reclamation. The user declines approval. What is the next step in the workflow...

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  • October 21, 2024
  • 43
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

Subjects

  • servicenow cis sam software asset management e

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  • Software Asset Management
  • Software Asset Management

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©SIRJOEL EXAM SOLUTIONS
10/7/2024 11:03AM



ServiceNow CIS - SAM (Software Asset
Management) Exam Questions With Correct
Answers


The user's manager must approve or decline the reclamation. - answer✔A user is notified their

software install has been flagged for reclamation. The user declines approval. What is the next

step in the workflow?

a) Nothing happens.

b) The user's manager must approve or decline the reclamation.

c) The reclamation candidate is removed from the candidate list.

d) The software is reclaimed since it was not in use.


sam_user - answer✔Which default role has access to the Software Asset application, but has

limited access to its administrative features?

a) sam_developer

b) sam

c) sam_user

, ©SIRJOEL EXAM SOLUTIONS
10/7/2024 11:03AM


d) sam_admin


Purchased rights should be less than 20 - answer✔Which of the following is NOT a valid

entitlement import error?

a) Publisher Part Number not found

b) Publisher Part Number and Software Model not found

c) Multiple software models found for the Publisher Part Number

d) Import template customized resulting in one or many fields being invalid

e) Purchased rights should be less than 20


sam_user - answer✔By default, which ServiceNow role can view reconciliation results?


a) sam_reconcile_user

b) sam_user

c) sam_viewer

d) sam_cmdb_user

a) Create Allocations

c) Remove Allocations

d) Purchase Rights

, ©SIRJOEL EXAM SOLUTIONS
10/7/2024 11:03AM


f) Remove Unlicensed Installs - answer✔Which of the following remediation options may be

available after a reconciliation has been run? (select 4)

a) Create Allocations

b) Create New Model

c) Remove Allocations

d) Purchase Rights

e) Remove Entitlements

f) Remove Unlicensed Installs


Remove unlicensed installations - answer✔In addition to creating a new purchase order for

software licenses, additional remediation options are available in Software Model results to:

a) Update license metrics

b) Create allocations

c) Remove unlicensed installations

d) Remove software products

a) Total Spend

c) True-up Cost

d) Potential Savings

, ©SIRJOEL EXAM SOLUTIONS
10/7/2024 11:03AM


f) Over-licensed amount - answer✔Which of the following calculations are provided for

publishers on the license workbench?

(Select four.)

a) Total Spend

b) Number of unlicensed installs

c) True-up Cost

d) Potential Savings

e) License Metric Results

f) Over-licensed amount


Software Entitlement - answer✔The license metric field is by default, displayed on which record

form within ServiceNow?

a) Software Model

b) Software Allocations

c) Software Entitlement

d) Software Types


Fully normalized - answer✔Which of the following is an invalid software normalization status?


a) New

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