IPMA-HR Senior Certification Exam (Main Terms) Study Questions and Answers 2024
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Course
IPMA-HR Senior Certification
Institution
IPMA-HR Senior Certification
Competency -Correct Answer general capability that an individual transfers from one job or task to another
1997 Training and Development Article "Competency: the Next Generation Patricia McLagan's definition of competency -Correct Answer "attribute bundle" that may include combination of knowled...
IPMA-HR Senior Certification Exam (Main Terms)
Study Questions and Answers 2024
Competency -Correct Answer ✔general capability that an individual transfers from one
job or task to another
1997 Training and Development Article "Competency: the Next Generation Patricia
McLagan's definition of competency -Correct Answer ✔"attribute bundle" that may
include combination of knowledge, skills, and attitudes (KSAs) as well as tasks,
activities, outputs, or results
What are the 4 IPMA Human Resources roles? -Correct Answer ✔HR Expert, Business
Partner, Change Agent, Leader
What was IPMA-HR's Competency Model based on? -Correct Answer ✔AT&T Model
developed in early 90s and NAtional Academy of Public Administration Model
How many competencies are in the IPMA-HR Competency Model? -Correct Answer
✔20
What are the 2 key aspects of the Business Partner role? -Correct Answer ✔When HR
function is viewed as an experienced and respected Business the function has greater
purpose more than provider of support services and being a management partner who
share accountability with line managers for achieving business and organizational
results
What are the 2 key aspects of the Change Agent role? -Correct Answer ✔Operating as
an effective leader regarding short and long term change inside HR function and lead
organization in change efforts
What are the 2 critical aspects to the HR Leader role? -Correct Answer ✔Managing
multiple sets of expectations regarding promotion and creating a fully diverse workforce
by ensuring access to candidates for advancement and applicants for open positions
(developing and maintaining sensitivity to enforcing merit system principles and actin
ethically and with integrity all matters) and ability to balance concerns for the
satisfaction and welfare of the overall workforce with fulfilling organizational
requirements and achieving both short and long term business goals
In the Business Partner role the HR Analyst... -Correct Answer ✔works on analyzing
how the HR function will accomplish business goals and initiatives of organization, work
with management to implement organization's strategic plan via formation of aligned
human resources and human resources management strategies.
IPMA-HR Senior Certification Exam (Main Terms)
, IPMA-HR Senior Certification Exam (Main Terms)
What human resources types of strategies are developed as part of the business
partner role? -Correct Answer ✔Strategies that are linked to the organization's strategic
goals to help it change, meet customer requirements, and achieve product/service
delivery and financial objectives.
What must HR do to get an integrated big picture perspective? -Correct Answer ✔Basic
info reg. Contribution of HR specialties to achieving org's strategic goals must be shared
among all HR professionals, info should concern HR support for improved performance
thru specific programs and services, their strategic outcomes and HR contacts, info
should be available to all employees in organization.
What is BCR? -Correct Answer ✔Benefit-cost ratio - compares benefits to costs
What is ROI? -Correct Answer ✔Return on investment- presents the earnings (new
benefits) as compared to the cost
What is the equation to calculate BCR? -Correct Answer ✔program benefits divided by
program costs
What is the equation to calculate ROI (%)? -Correct Answer ✔(net program benefits
divided by program costs) X 100
If you have a benefit-cost ratio of 2:1, how much would you receive for every dollar
invested? -Correct Answer ✔$2 back for every $1 invested
If you have a ROI of 100%, for every $1 invested how much would you get back? -
Correct Answer ✔You would get $1 back after the costs are covered (you get your
investment back plus $1)
What are workforce analytics? -Correct Answer ✔An advanced set of data analysis
tools and metrics for comprehensive workforce performance and improvement.
What does workforce analytics factor in? -Correct Answer ✔Recruitment, staffing,
training and development, personnel, and compensation and benefits, as well as
standard ratios that consist of time to fill, cost per hire, accession rate, retention rate,
add rate, replacement rate, time to start, and offer acceptance rate.
What is the benefit of HR professionals using workforce analytics? -Correct Answer ✔It
enables them to be more engaged in formulating an organization's strategy. Results in
better fact-based decision making capability that is aligned with the long-term business
imperatives of their organizations.
What is your responsibility as a Change Agent? -Correct Answer ✔To help your
organization's initiatives succeed. To figure out the actual steps you can take to make
change happen in your organization.
IPMA-HR Senior Certification Exam (Main Terms)
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