WPC 150 Chapter 3 Test Questions with Correct Answers
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Course
WPC 150
Institution
WPC 150
WPC 150 Chapter 3 Test Questions with Correct Answers
The process of analyzing an organization's strengths, weaknesses, opportunities, and threats is a(n) analysis. - Answer- SWOT
Who performs strategic planning? - Answer- Top management
Which of the following are decided by top managemen...
WPC 150 Chapter 3 Test Questions
with Correct Answers
The process of analyzing an organization's strengths, weaknesses, opportunities, and
threats is a(n) analysis. - Answer- SWOT
Who performs strategic planning? - Answer- Top management
Which of the following are decided by top management during strategic planning? -
Answer- - What products or services to sell
- Which customers to serve
- When to serve customers
The definition of states: the broad, long-term accomplishments an organization wishes
to attain. - Answer- goals
The definition of states: choosing among two or more alternatives. - Answer- Decision
Making
A gives an organization a sense of purpose and a set of values that unite workers. -
Answer- vision
Those managers considered as top management in an organization would include the -
Answer- - Chief Executive Officer
- Chief Financial Officer
- Chief Operating Officer
The definition of states: skills that involve the ability to perform tasks in a specific
discipline or department. - Answer- Technical Skills
The type of planning done mostly by top management is ______ planning. - Answer-
strategic
The part of the management function of organizing that includes hiring, motivating, and
retaining the best people is . - Answer- staffing
When top management is deciding the organization's major goals, policies, and the
resources needed to get there, they are doing planning. - Answer- strategic
, The definition of ______ ______ states: choosing among two or more alternatives -
Answer- Decision Making
In organizations, strive to produce order and stability, whereas embrace and manage
change. - Answer- Managers, Leaders
The definition of states: highest level of management, consisting of the president and
other key company executives who develop strategic plans. - Answer- Top
Management
leadership is a leadership style that involves making managerial decisions without
consulting others. - Answer- Autocratic
Technical skills are the ability to - Answer- Perform tasks such as filing tax forms or
assembling a keyboard
Directive leaders are often needed in organizations with workers who lack and needed
to do the job. - Answer- Skills, Experience
The definition of ______ states: a management function that includes hiring, motivating,
and retaining the best people available to accomplish the company's objectives. -
Answer- staffing
During strategic planning, top managers decide: - Answer- - Which customers to serve
- What products or services to sell
- Geographic areas in which to compete
The tasks of knowledge managers include - Answer- - Finding the right information
- Keeping information in a readily accessible place
- Making information know to everyone in the organization
______ is creating a vision for others to follow, establishing corporate values and ethics,
and transforming the way an organization does business in order to improve its
effectiveness and efficiency. - Answer- leadership
The function measures performance relative to the planned objectives and standards,
rewards people for work well done, and takes corrective action when needed. - Answer-
control
Employees who get things done using an organization's financial resources,
information, equipment, and workers are: - Answer- managers
The process used to accomplish organizational goals through planning, organizing,
leading, and controlling organizational resources is . - Answer- management
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