ISQS 3344 TTU Lay Exam 1 Questions and Correct Answers the Latest Update and Recommended Version
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Course
ISQS
Institution
ISQS
What are some of the current challenges in operations management?
→ - Globalization
→ - Supply chain partnering
→ - Sustainability
→ - Rapid product development
→ - Mass customization
→ - Lean operations
What are the ten strategic decisions?
→ - Design of goods and services
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ISQS 3344 TTU Lay Exam 1 Questions
and Correct Answers the Latest Update
and Recommended Version
What are some of the current challenges in operations management?
T or F: Operations management is applicable to only manufacturing
→ False. It can also be applied to services
How can productivity be improved?
→ - Labor, capital, and management
→ - Basic education appropriate for the labor force
→ - Diet of the labor force
→ - Social overhead that makes labor available
What can complicate productivity measurement?
→ Not setting proper standards for quality, external elements
Why is productivity more difficult to improve in the service sector?
→ - Typically labor-intensive
→ - Frequently focused on unique individual attributes or desires
→ - Often an intellectual task performed by professionals
→ - Often difficult to mechanize and automate
→ - Often difficult to evaluate for quality
Reasons to study operations management include learning about:
→ - how people organize themselves for productive enterprise
→ - know how goods and services are produced
→ - understand what operations managers do
→ - OM is such a costly part of an organization
What strategic concepts allow firms to achieve missions?
→ Differentiation, cost leadership, and response
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