CUL 299
CERTIFICATION EXAM
(LATEST) QUESTIONS
WITH ACTUAL
SOLUTIONS!!
CUL 299
Evatee 10/19/24 CUL 299
,CUL 299 CERTIFICATION EXAM (LATEST)
QUESTIONS WITH ACTUAL SOLUTIONS!!
In team growth, the stage in which team members realize the benefit of
working together and helping each other succeed is
A. adjourning.
B. forming.
C. performing.
D. norming. Answer - norming.
When an employee is guilty of a terminable act,
A. documentation is not necessary.
B. he or she must be allowed to complete the shift.
C. progressive discipline is not necessary.
D. coaching is mandatory Answer - progressive discipline is not necessary.
In a progressive discipline report, the manager should record the date of the
incident, the names of those involved, the
A. department, and witness statements.
B. date of employment, hours worked, and pay scale.
C. problem, actions agreed upon, and the date for follow-up.
D. hours worked, and the employees' signatures Answer - problem, actions
agreed upon, and the date for follow-up.
A manager who allows a subcontractor to do a specialized task is practicing
which management style?
, A. Laissez-faire
B. Autocratic
C. Bureaucratic
D. Democratic Answer - Laissez-faire
What is the first step of the problem-solving model?
A. Developing an action plan
B. Determining alternative solutions and consequences
C. Determining the root cause
D. Defining the problem Answer - Defining the problem
A well-designed professional development plan should contain a(n)
A. written assessment and timeline of professional goals.
B. explanation of prior roles and responsibilities.
C. current résumé and most recent performance evaluation.
D. mission statement and signed performance agreement. Answer - written
assessment and timeline of professional goals.
An operation's strategy developed to guide interactions with newspapers,
television, and radio reporters about the operation's response to an
emergency is a(n)
A. contact list.
B. action plan.
C. problem-solving model.
D. media policy. Answer - media policy.
To help ensure that a business decision is ethical, it must
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