Managers have to be aware of the fact that _______ is an inherent part of each
management function they do whether it is planning, organizing, directing or
controlling. - ANSWER decision making
True or false: The process of decision making involves programmed or nonprogrammed
decisions. - ANSWER True
Geraldine has implemented a process where office supplies are reordered when the
current levels reach a certain point. This would be a _______ decision. - ANSWER
programmed
A prescriptive approach, based on the assumption that the person making the decision
can identify and evaluate all possible alternatives and their consequences defines the
_______ decision making model. - ANSWER classical
The _______ model of decision making deals with the idea that because decision making
is inherently uncertain and risky, it leads managers to make satisfactory, rather than
optimum, decisions. - ANSWER administrative
Bounded rationality, incomplete information, and satisficing is the basis for the _______
model of decision making. - ANSWER administrative
Every decision that a manager makes is either _______ or _______. - ANSWER
nonprogrammed; programmed
Janice has a choice to make. All of the options, all of the alternatives, along with the
information regarding those alternatives are so vast that she cannot even begin to
consider them all, let alone evaluate them. This describes what March and Simon term
_______. - ANSWER bounded rationality
, Satisficing-a strategy in which a manager settles for an acceptable decision, rather than
the optimal decision, by considering only a limited sample of all possible alternatives. -
ANSWER satisficing
The classical model of decision making assumes that the decision maker can identify
and evaluate _______. - ANSWER every possible alternative and each consequence
Recognize the need, generate alternatives, assess alternatives, choose among
alternatives, implement the chosen alternative, and learn from feedback are the six
steps of _______. - ANSWER decision making
The administrative model of decision making explains why _______. - ANSWER managers
usually make satisfactory, rather than optimum, decisions
What is the first step in the decision making process? - ANSWER Recognize the need for
a decision
Which of the following are factors upon which the administrative model is based?
(Check all that apply.) - ANSWER Incomplete information
Satisficing
Bounded rationality
After managers have realized that an opportunity or threat calls for a decision, they
must _______. - ANSWER identify a set of feasible alternatives
The bounded rationality concept suggests that _______ constraints limit the ability to
perceive, process, and react to information. - ANSWER cognitive
Karen has searched a limited number of all the possible alternatives in order to make
her decision. She is choosing an acceptable decision, rather than trying to make the
optimal decision. This approach is called _______. - ANSWER satisficing
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