Exam (elaborations)
BU398 Final Exam questions with correct answers
- Course
- Nurs 398
- Institution
- University Of Maryland - University College
BU398 Final Exam questions with correct answers
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BU398 Final Exam questions with correct answersOpen Systems Approach Correct Answer-Organizations that believe
they must interact with and adapt to the environment. These orgs
continuously evaluate their environment and believe that not focusing on
the environment leads to extinction.
Mintzberg's Organizational Parts Correct Answer-Classifies important
roles within an organization
Mintzberg's 5 Organizational Parts Correct Answer-1. Technical Core:
Responsible for producing the product or service
2. Technical Support Staff: Responsible for helping the organization
adapt to the environment, creating innovation
3. Middle Management: Responsible for implementation of strategy and
coordination at the department level
4. Administrative Support Staff: Responsible for the smooth operation of
the organization (eg. HR, accounting, finance, IT)
5. Top Management: Provides direction, strategy, goals, and policies for
the org
Official, operative, and informal goals Correct Answer-Official: Tells
others the purpose of the organization, can attract customers and
employees, groups different stakeholders together
Operative: Actual goals with specific and measurable outcomes, eg.
overall performance, employee development, innovation
Informal: goals regarding the culture of the organization
,Porter's Competitive Strategies Correct Answer-low-cost leadership,
differentiation, focused low-cost leadership, focused-differentiation
Miles & Snow's Strategies Correct Answer-1. Prospector
2. Analyzer
3. Defender
4. Reactor
Prospector Correct Answer--Learning orientation; flexible, fluid,
decentralized structure
-Strong capability in research
-Values creativity, risk-taking, and innovation
Defender Correct Answer-Efficiency orientation; centralized authority
and tight cost control, emphasis on production efficiency, low overhead
close supervision; little employee empowerment
Analyzer Correct Answer-Balances efficiency and learning; tight cost
control with flexibility and adaptability
Efficient production for stable product lines
Emphasis on creativity, research, risk-taking for innovation
(in between prospector and defender)
, Reactor Correct Answer-No clear organizational approach; design
characteristics may shift abruptly depending on current needs
(state of no real strategy)
e.g. org in failing stage or very early stage
Organizational Culture Artifacts Correct Answer-Observed Artifacts:
-rites and rituals
-stories
-symbols
-language
Inferred Artifacts:
-underlying values, assumptions beliefs, attitudes
4 Types of Culture Correct Answer-Adaptability, Mission, Clan,
Bureaucratic
Adaptability Culture Correct Answer-flexible and externally focused
Clan Culture Correct Answer-Flexible and internally focused
Mission Culture Correct Answer-Stability and external focus
Bureaucratic Culture Correct Answer-Stability and internal focus
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