MHA 702 Exam 2 Questions With Correct
Answers
HR tasks can divided into 3 categories - answerCommon HR tasks
Less common HR tasks
Uncommon tasks for HR department
common HR tasks (typical) - answer•Nearly universal HR tasks:
-Employment and recruitment
-Compensation and benefits administra...
•When HR provides basic information to managers, future interactions and relations tend to be
easier ("Communication good!")
Employment - answer✔•HR sets up procedures
•HR provides guidance
•HR routinely acquires and screens applicants
•HR usually processes documents for the selected applicant
Benefits - answer✔•Minimal to no role for departmental managers in benefits administration
•Managers should have knowledge of basic policies
•Such knowledge will save HR time and reduce employee frustration
Compensation - answer✔•Line managers should know basic organizational policies and
guidelines
•Managers should assist HR with writing or updating position descriptions
•HR should conduct wage and salary studies; deviations should be investigated only after
discussion with manager and permission has been granted
Employee Relations - answer✔•Line managers must know their limits and boundaries before
becoming involved in employee problems
•HR should help administer an employee appraisal program
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