Clerical Chapter 16 || with Errorless Solutions 100%.
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Clerical Chapter 16 |
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Clerical Chapter 16 |
Most patients are willing to wait no more than ___ minutes to be seen by a medical provider.
A. 20
B. 30
C. 45
D. 60 correct answers A. 20
The first step in preparing the appointment book is to ___.
A. schedule new patient appointments
B. plan for double booking
C. establish the matrix of...
Clerical Chapter 16 || with Errorless Solutions 100%.
Most patients are willing to wait no more than ___ minutes to be seen by a medical provider.
A. 20
B. 30
C. 45
D. 60 correct answers A. 20
The first step in preparing the appointment book is to ___.
A. schedule new patient appointments
B. plan for double booking
C. establish the matrix of the appointment book
D. schedule routine appointments correct answers C. establish the matrix of the appointment
book
Which of the following is the common abbreviation for Pap smear?
A. Pap
B. ps
C. Psm
D. PSM correct answers A. Pap
The typical amount of time for a complete physical examination is ___.
A. 10 minutes
B. 15 to 20 minutes
C. 20 to 30 minutes
D. 30 to 60 minutes correct answers D. 30 to 60 minutes
Which of the following appointments typically takes 5 to 15 minutes?
A. Emergency office visit
B. New patient visit
C. Follow-up office visit
D. Complete physical examination correct answers C. Follow-up office visit
A woman going to the practitioner for a routine prenatal examination can expect the appointment
to last ___.
A. 5 to 10 minutes
B. 15 minutes
C. 30 minutes
D. 45 minutes correct answers B. 15 minutes
A new patient calls the provider's medical office and asks how long the appointment will take.
The best response is ___.
A. "10 minutes"
B. "15 to 20 minutes"
C. "20 to 30 minutes"
D. "30 minutes or more" correct answers D. "30 minutes or more"
, The typical time allotted for a routine Pap smear and pelvic examination is ____.
A. 5 to 10 minutes
B. 15 to 30 minutes
C. 30 to 45 minutes
D. 45 to 60 minutes correct answers B. 15 to 30 minutes
In-office minor surgery such as a mole removal typically lasts ____.
A. 10 minutes
B. 20 minutes
C. 30 minutes
D. 45 minutes correct answers C. 30 minutes
A disadvantage of the open-hours scheduling system is that ___.
A. it causes problems due to broken appointments
B. the patient records must be pulled before the patients arrive
C. it still requires the use of an appointment book
D. it increases the possibility of inefficient downtime for the physician correct answers D. it
increases the possibility of inefficient downtime for the physician
Which of the following appointment scheduling systems allows patients to arrive at their own
convenience with the understanding that they will be seen on a first-come, first served basis?
A. Wave scheduling
B. Open-hours scheduling
C. Cluster scheduling
D. Modified-wave scheduling correct answers B. Open-hours scheduling
The appointment scheduling system that assumes a steady stream of patients all day long at
regular specified intervals is ___.
A. time-specified scheduling
B. advance scheduling
C. computerized scheduling
D. open-hours scheduling correct answers A. time-specified scheduling
The appoint scheduling system that is based on the reality that some patients will arrive late and
others will require more or less time than expected with the physician is ___.
A. time-specified scheduling
B. wave scheduling
C. double-booking
D. cluster scheduling correct answers B. wave scheduling
The appointment scheduling system in which two or more patients are scheduled for the same
appointment time is ___.
A. cluster scheduling
B. combination scheduling
C. time-specified scheduling
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