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911 DISPATCH CERTIFICATION EXAM NEW 2025 VERSION, BEST STUDY GUIDE, EXAM PREPARATION GUIDE, WITH QUESTIONS AND CORRECT ANSWERS _ systems enhance basic 911 by automatically providing the callers telephone number and physical address - ANSW..Enhanced 911 (E$17.99
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911 DISPATCH CERTIFICATION EXAM NEW 2025 VERSION, BEST STUDY GUIDE, EXAM PREPARATION GUIDE, WITH QUESTIONS AND CORRECT ANSWERS _ systems enhance basic 911 by automatically providing the callers telephone number and physical address - ANSW..Enhanced 911 (E
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Course
911 DISPATCH CERTIFICATION
Institution
911 DISPATCH CERTIFICATION
911 DISPATCH CERTIFICATION EXAM NEW 2025 VERSION, BEST
STUDY GUIDE, EXAM PREPARATION GUIDE, WITH QUESTIONS AND
CORRECT ANSWERS
_ systems enhance basic 911 by automatically providing the
callers telephone number and physical address -
ANSW..Enhanced 911 (E911
911 DISPATCH CERTIFICATION EXAM NEW 2025 VERSION, BEST
STUDY GUIDE, EXAM PREPARATION GUIDE, WITH QUESTIONS AND
CORRECT ANSWERS
_ systems enhance basic 911 by automatically providing the
callers telephone number and physical address -
✔✔ANSW✔✔..Enhanced 911 (E911)
_,_ and _ of smartphones are posing new challenges to
PSAP's to adapt to new technologies - ✔✔ANSW✔✔..Text,
photo, data capabilities
911 calls are 'selectively ' routed to the correct PSAP based
on the _ - ✔✔ANSW✔✔..Number and address
Adherence to PSAP policy and procedure is the best
method a telecomunicator can use to reduce their_ -
✔✔ANSW✔✔..Liability exposure
Always verify the _ prior to terminating the call to ensure
that you have the correct info - ✔✔ANSW✔✔..Location
An accurate description of _ is a critical factor in the
decision-making process of response units. List at least
three general classifications - ✔✔ANSW✔✔..Weapons, Long
guns, sharp objects, blunt objects
An emergency button activation with no voice is a
telematics call that is similar to - ✔✔ANSW✔✔..911 open-
line call
,At the core of NIMS is - ✔✔ANSW✔✔..ICS (incident
command system)
At what age can a person no longer be entered into the
AMBER ALERT system ? - ✔✔ANSW✔✔..18
Broadcast of information regarding missing or wanted
people, or stolen or wanted vehicles, are commonly
referred to as _ or _ broadcasts - ✔✔ANSW✔✔..BOLO, ATL
Convert these to/from military time - ✔✔ANSW✔✔..2347-
11:47pm
0830-8:30am
0001-12:01am
1515-3:15pm
Define a simplex radio system - ✔✔ANSW✔✔..Only uses one
frequency to transmit outgoing messages and to receive
incoming messages
Define active listening - ✔✔ANSW✔✔..Active listening
involves demonstrating an interest and understanding in
what is being said through staying focused, asking
questions and listening for the main point
Define an 'in- progress' call - ✔✔ANSW✔✔..Imminent threat
to life/ property and require on immediate dispath
Define ANI/ALI - ✔✔ANSW✔✔..ANI( Automatic Number
Identification ) ALI (automatic location identification)
Define AVL - ✔✔ANSW✔✔..Automated vehicle location
, Define conference-in - ✔✔ANSW✔✔..This is the mode where
the TCC operator, the telematics user and the PSAP
telecommunicators are connected in a three-way call
configuration and all parties can speak and hear each other
Define critical incident stress debriefing (CISD) -
✔✔ANSW✔✔..A process some agencies use to help
employees get through highly stressful, traumatic times, it is
designed to lessen the overall impact of an event
Define discretionary act - ✔✔ANSW✔✔..No hard/fast rule to
the course of conduct one must or must not follow
Define diversity - ✔✔ANSW✔✔..Understanding that
everyone has differences
Define DNR - ✔✔ANSW✔✔..Do not resessitate
Define echo procedure - ✔✔ANSW✔✔..Used to emphasize
certain important parts of a message and ensure the
message is received correctly
Define emergency medical dispatch (EMD) -
✔✔ANSW✔✔..Program that helps telecommunicators
properly categorize emergency calls for EMS response and
provide medical instructions to the caller
Define ethics - ✔✔ANSW✔✔..It involves an individuals
personal, profession and organization rules of conduct. It
includes opinions and feelings about manners and
behaviors.
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