WALGREENS PTCB TEST NEWEST TEST | ALL
QUESTIONS AND CORRECT ANSWERS |
VERIFIED ANSWERS | LATEST VERSION |
ALREADY GRADED A+
When receiving orders for Scedule II controlled substances, they must be
chedked and signed by the:
A)certified pharmacy technician
B)third party
C)pharmacy technician
D)pharmacist ------CORRECT ANSWER---------------D
All dispensed prescriptions must have a ______ cap unless that patient
specifies a ______ cap:
A)non-child resistant; child-resistent
B)child resistant; non-child resistent
C) child-resistant, child resistent
D)non-child resistant, non-child resistant ------CORRECT ANSWER-----------
----B
The refrigerator in a community pharmacy may be used to store:
A)drugs and sealed containers of soda
B)drugs and the lunch of pharmacy personnel
C)drugs only
D)drugs and the pharmacists lunch ------CORRECT ANSWER---------------C
Pharmacists can provide services that are billed to third parties for
conditions such as diabetes, hypertension, and asthma and these services
are called:
A) PPO
B)MAC
,C)POS
D)Disease State Management Services ------CORRECT ANSWER------------
---D
Community pharmacies that are individually owned local pharmacies are:
A)independent pharmacies
B)food store pharmacies
C)chain pharmacies
D)mass merchandiser pharmacies ------CORRECT ANSWER---------------A
When there is a quiestion on insurance coverage for an online claim, the
pharmacy technician should:
A)immediately refer the problem to the pharmacist
B)telephone the insurance plans help desk
C)refer the patient to informational booklets provided to the pharmacy by
the insurer
D) always answer the question 24 hours ------CORRECT ANSWER-----------
----B
A(an)_________is a network of providers for which costs are covered
inside, but not outside of their network
A)MAC
B)POS
C)HMO
D)PPO ------CORRECT ANSWER---------------C
Information that a pharmacy technician may enter into the computer for a
new prescription includes:
A)correct drug and strength, direction of use, quantity, and number of refills
B)Patients name and prescription number
C)correct physicians name, DAW code, and initials of the dispensing
pharmacist
,D)both a and c ------CORRECT ANSWER---------------D
Disease state management services may be billed directly to the patient or
to:
A)the prescribing physician
B)the primary care physician
C)patient insurance company
D)universal claim forms ------CORRECT ANSWER---------------C
When a technician receives a refected claim "Unable to Connect", this
probably means:
A)the connection woth the insurer computer is temporarily unavailable due
to computer problems
B)the patients coverage has expired
C)the insurer has an incorrect birthday for the patient
D)the insurer has a closed formulary ------CORRECT ANSWER---------------
A
Techniques for interacting with customers on the telephone include:
A)using a pleasant and courteous manner
B)stating the name of your pharmacy and your name
C)referring all calls that require a pharmacists judgement to the pharmacist
D)all of the above ------CORRECT ANSWER---------------D
, scheduling appointments for disease state management services is a duty
of the
A)registered nurse
B)third party
C)physician
D)pharmacy technician ------CORRECT ANSWER---------------D
When a technician receives a refected claim "NDC Not Covered", this
probably means:
A)the insurance plan has a open formulary
B) the insurance plan has a closed formulary
C) the birthdate submitted does not match the birthdate in the insurers
computer
D)the patient has mail order ------CORRECT ANSWER---------------B
when reviewing a prescripation for a C-II substance, which of these is not
required:
A)DEA number
B)DAW information
C)patient address
D)NDC number ------CORRECT ANSWER---------------D
A(an)_________is a set amount that must be paid by the patient before the
insurer will cover additional expenses:
A)co-insurance
B)co-pay
C)maximum allowable cost
D)deductible ------CORRECT ANSWER---------------D
Community pharmacies that are part of regional or national food store
chains such are Giant, Eagle and Kroger are
A)chain pharmacies
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