NCAR Certification Questions And Answers Graded A+.
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Course
NCAR Certification
Institution
NCAR Certification
NCAR Certification Questions And Answers Graded A+.
In Feature Presentation, what is required to satisfy the "Owner Services" section? - correct answer. Having a conversation with your customer about the benefits of registering for a MyNISSAN Owner Portal account, and if equipped, Nis...
NCAR Certification Questions And
Answers Graded A+.
In Feature Presentation, what is required to satisfy the "Owner Services" section? -
correct answer. Having a conversation with your customer about the benefits of
registering for a MyNISSAN Owner Portal account, and if equipped, NissanConnect®
Services, as well as checking the box next to "Review Owner Services with customer"
Customer Selection shows customer activity at your Dealership within the last: - correct
answer. 30 days
The Inventory section in NCAR displays both your inventory and the inventory of
neighboring Nissan Dealerships. - correct answer. False. Only your Dealership's
inventory is displayed in NCAR; however, you may perform an NCAR Delivery on a
vehicle from another Dealership's inventory by entering the VIN.
When the customer completes Feature Selection and hands the tablet back to
Dealership staff, what password allows you to proceed? - correct answer. delivery
What type of customer information can you access using Customer Selection? - correct
answer. -Service history at Nissan dealerships-Nissan ownership history
The Feature Selection step only lists features linked to the specific VIN entered. -
correct answer. True. Only VIN-specific features are shown.
Where in NCAR can you access your Dealership's Service scheduling portal and
schedule your customer's 1st Service appointment? - correct answer. -In the Owner
Services tile-At the end of Feature Presentation, when a prompt offers access to the
Dealership's Service scheduling portal
Is NCAR available in languages other than English? - correct answer. Yes, the
customer-facing areas are available in Spanish as well as English for a more
customized experience
Which of the following information is available in NCAR for each CPO vehicle? - correct
answer. Window sticker
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