MAN320F Exam #2 Exam Questions with Correct Answers
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Course
MAN320F
Institution
MAN320F
Team - Answer-A group of people holding themselves collectively accountable for using complementary skills to achieve a common purpose.
Teamwork - Answer-Occurs when team members live up to their collective accountability for goal accomplishment.
How do we describe teams? - Answer-Teams that ...
MAN320F Exam #2 Exam Questions with
Correct Answers
Team - Answer-A group of people holding themselves collectively accountable for using
complementary skills to achieve a common purpose.
Teamwork - Answer-Occurs when team members live up to their collective
accountability for goal accomplishment.
How do we describe teams? - Answer-Teams that recommend things, run things, and
make or do things.
Teams that recommend things - Answer-Are set up to study specific problems and
recommend solutions to them. These teams typically work with a target completion date
and often disband once the purpose has been fulfilled.
Teams that run things - Answer-Lead organizations and their component parts. Key
issues addressed by top-management teams include identifying overall organizational
purposes, goals, and values as well as crafting strategies and persuading others to
support them.
Teams that make things for do things - Answer-Are work units that perform ongoing
tasks such as mar- keting, sales, systems analysis, manufacturing, or working on
special projects with assigned due dates. Members of these action teams must have
good working relationships with one another, the right technologies and operating
systems, and the external support needed to achieve performance effectiveness over
the long term or within an assigned deadline
Formal Teams - Answer-Are official and designated to serve a specific purpose.
Informal Groups - Answer-Are unofficial and emerge to serve special interests.
Friendship groups - Answer-consist of persons who like one another. Their members
tend to work together, sit together, take breaks together, and even do things together
outside of the workplace.
Interest Groups - Answer-Consist of persons who share job-related interests, such as
an intense desire to learn more about computers, or non work interests, such as
community service, sports, or religion.
Social Network Analysis - Answer-Identifies the informal structures and their embedded
social relationships that are active in an organization.
,Cross-functional team - Answer-Consists of members from different functions or work
units.
Functional Silos Problem - Answer-Occurs when members of one functional team fail to
interact with others from other functional teams.
Problem-solving team - Answer-Is set up to deal with a specific problem or opportunity.
Employee involvement team - Answer-Meets regularly to address workplace issues.
Quality Circle - Answer-Team meets regularly to address quality issues.
Self-managing Teams - Answer-Are empowered to make decisions to manage
themselves in day-to-day work.
Multiskilling - Answer-Team members are each capable of performing many different
jobs.
Virtual Team - Answer-One whose members work together through computer mediation
rather than face to face
Effective Team - Answer-Is one that achieves high levels of task performance, member
satisfaction, and team viability.
An effective team in regards to task performance? - Answer-An effective team achieves
its performance goals in the standard sense of quantity, quality, and timeliness of work
results.
An effective team in regards to member satisfaction? - Answer-an effective team is one
whose members believe that their participation and experiences are positive and meet
important personal needs.
An effective team in regards to team viability? - Answer-The members of an effective
team are sufficiently satisfied to continue working well together on an ongoing basis.
Synergy - Answer-Is the creation of a whole greater than the sum of its parts.
Social Loafing - Answer-occurs when people work less hard in groups than they would
individually. Also known as the Ringlemann effect.
Social Facilitation - Answer-is the tendency for one's behavior to be influenced by the
presence of others in a group.
Forming stage - Answer-focuses around the initial entry of members to a team.
Storming stage - Answer-is one of high emotionality and tension among team members.
, Norming stage - Answer-Is reached when members start to work together as a
coordinated team.
Performing Stage - Answer-marks the emergence of a mature and well-functioning
team.
Adjourning Stage - Answer-teams disband when their work is finished.
Team Effectiveness equation - Answer-Team effectiveness = Quality of inputs X
(Process gains -Process losses)
Team Composition - Answer-is the mix of abilities, skills, personalities, and experiences
that the members bring to the team.
FIRO-B Theory - Answer-Examines differences in how people relate to one another
based on their needs to express and receive feelings of inclusion, control, and affection.
Status Congruence - Answer-Involves consistency between a person's status within and
outside a group.
Homogeneous Teams - Answer-members share many similar characteristics.
Heterogeneous teams - Answer-members differ in many characteristics.
Diversity-consensus dilemma - Answer-Is the tendency for diversity in groups to create
process difficulties even as it offers improved potential for problem solving.
Collective Intelligence - Answer-is the ability of a team to perform well across a range of
tasks.
Collective Intelligence - Answer-The ability of a team to do well on a wide variety of
tasks
Team Building - Answer-is a collaborative way to gather and analyze data to improve
teamwork.
Team or Group Dynamics - Answer-are the forces operating in teams that affect the
ways members work together.
Role - Answer-is a set of expectations for a team member or person in a job.
Role Ambiguity - Answer-occurs when someone is uncertain about what is expected of
him or her.
Role Overload - Answer-occurs when too much work is expected of the individual.
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