NU 240 Exam 1 Questions and Answers
What is communication? - Answer--complex, ongoing, interactive process
-verbal or non-verbal
-influenced by culture, values, beliefs and experiences
What are the communication patterns? - Answer--verbal
-tone
-nonverbal (facial expressions, gestures, eye co...
Intercultural Communication - Answer✔✔--cultural differences may exist related to group or
ethnicity, region, age, degree of acculturation into Western society, or a combination of these
factors
-communication etiquette
-limited english
-working with an interpreter
-gender and sexual orientation issues
Lifespan Issues - Answer✔✔--children
-newborns and infants
-older children and adolescents
-older adults
Special Situations - Answer✔✔--patients in health care settings
-hearing impaired
-low level of consciousness
-cognitive impairment
-mental health/illness
-anxiety
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