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Human Resource Exam Questions and Answers Graded A

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  • Human resource manager
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  • Human Resource Manager

Human Resource Exam Questions and Answers Graded A The hospitality industry consists of a combination of lodging, food, and recreation services - Answer-True The U.S. government states that the hospitality industry is comprised of - Answer-Lodging, foodservice, and recreation businesses that ...

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  • October 15, 2024
  • 15
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • Human resource manager
  • Human resource manager
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EMILLECT 2024/2025 ACADEMIC YEAR ©2024 EMILLECT. ALL RIGHTS RESERVED FIRST PUBLISH OCTOBER, 2024




Human Resource Exam Questions and
Answers \ Graded A

The hospitality industry consists of a combination of lodging, food, and recreation services -

Answer✔✔-True


The U.S. government states that the hospitality industry is comprised of - Answer✔✔-Lodging,

foodservice, and recreation businesses that serve individuals and groups away from home.


Which statement best describes the types of facilities that comprise the majority of the

industry? - Answer✔✔-Small and independently owned


One way of looking at the human resources needed in our industry is to classify operations

based on _____. - Answer✔✔-Both A and B are true


The service-profit chain shows the relationship from ________. - Answer✔✔-Organizational

effectiveness, employee satisfaction, service quality, customer satisfaction, loyalty profit


____ is defined as the total skills, knowledge, and attributes of people in organizations -

Answer✔✔-Human Capital


Which of the following statements best describes how hospitality managers can increase human

capital? - Answer✔✔-Hiring and developing employees who are service-oriented, empowered,

and committed to the goals of the organization.


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, EMILLECT 2024/2025 ACADEMIC YEAR ©2024 EMILLECT. ALL RIGHTS RESERVED FIRST PUBLISH OCTOBER, 2024


The ____ in the number of applicants for jobs means that we can hire qualified people for ____

money - Answer✔✔-Increase, less


Which of the following alternative methods to hiring full-time employees allows for constant

and predictable labor costs? - Answer✔✔-Outsourcing


The process of taking a long-term approach to HRM by identifying the requirements for and

contributions of human resources in achieving major long-term business objectives is called

____. - Answer✔✔-Strategic Human Resources Managment


Discrimination that follows the guidelines, laws, and regulations of the Equal Employment

Opportunity Commission (EEOC) is legal. - Answer✔✔-True


The Civil Rights Act of 1964 prohibits unfair employment discrimination based on gender (sex),

race, color, national origin, or religion. - Answer✔✔-True


The Four-Fifths Rule or 80 Percent Rule was established - Answer✔✔-As an affirmative action

program to avoid adverse impact on any racial, ethnic, or gender group during employee

selection procedures


The basic rights of employees include all of the following except: - Answer✔✔-A free meal after

3 hours of labor


Which of the following federal labor laws was credited with initiating the Equal Employment

Opportunity Commission? - Answer✔✔-Civil Rights Act of 1964




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