MGT 6681 Finals Prep Exam
Questions with Answers
Erald is undertaking an external analysis of the market. Which stage of
Kotter's model is Erald deploying? - -Establishing Urgency
-In terms of Kotter's change model, the first priority after completing Lewin's
unfreezing phase is to... - -Communicate the Vision
-In Kotter's model, the task of creating a vision includes... - -crafting a
strategy to achieve the vision
-What kind of organization change initiative is usually consultative but
incremental in nature? - -developmental transition
-What kind of organization change initiative is usually directive fine-tuning -
-Taylorism
-What kind of organization change initiative is usually directive and
incremental? - -Task-Focused
-What kind of organization change initiative is consultative and occurs at
least on a modular scale? - -Charismatic transformation
-What kind of organization change initiative is usually coercive in nature and
occurs on a corporate scale - -Turnaround
-What is evident by high level firings? - -Coercion
-Empowering employees means? - -removing obstacles to the vision and
encouraging risk taking
-Targeting short-term wins - -Maintain the momentum towards the vision
-Change management styles provide different ways for management to
interact with employees in a change management initiative: Tell - -Most
autocratic
-change management styles provide different ways for management to
interact with employees in a change management initiative: Tell and Sell - -
Rather autocratic
, -change management styles provide different ways for management to
interact with employees in a change management initiative: Consult - -
Rather participative
-change management styles provide different ways for management to
interact with employees in a change management initiative: Invite
participation - -Most Participative
-In Kotter's change model, the activities associated with empowering
employees include - -encouraging risk taking and unconventional thinking
-Autocracy works best for - -Increasing efficiency
-Participation works best for - -Autocracy works best
-Participation works best - -Priority is placed on decision quality
-In what category of change does one typically see high-level firings as a
way to coerce rapid transformation? - -Turnaround
-Developing leaders and succession plans - -Institutionalizing the new
approaches
-Establish Urgency - -SWOT analysis
-Build a guiding coalition - -People with power
-Creating the vision - -Implementing strategy to lead to the vision
-Hương is creating a direction for her company's change initiative while she
develops strategies to move toward the goal. What step of Kotter's model is
Hương deploying? - -Creating the vision
-In what step of Kotter's change model would one normally expect to see
adjustments to the incentive structure, such as new pay policies? - -
Consolidating gains
-What is the human tendency to persist in a project even after evidence of
its infeasibility becomes apparent - -Escalation of commitment
-During a large organization change initiative, performance can drop
significantly in the midst of the transformation, causing employees to begin
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