-As part of the settlement for a discrimination lawsuit, Chevron Texaco was
required to make organizational changes that concerned diversity. This is an
example of what type of change pressure?
-During the internal analysis, the change agent describes
-the current operations and decisions of the organization
-the model used to describe the change process
-the industry and competitors
-the level of change that is needed - -the current operations and decisions of
the organization
-All of the following are forces for change, except
-sensitivity training
-management by objective
-total quality management
-employee empowerment - -Employee Empowerment
-When Google acquired Youtube.com, Google hired several managers with
expertise in video resources. Which of the following pressures is driving this
change at Google?
, -growth
-stability
-power and politics
-mandate - -growth
-Which of the following is not characteristic of Confucianism?
-change is journey oriented
-change is an occurrence of random chance
-change is cyclical
-change is professional - -change is an occurence of random chances
-Life-cycle theory assumes which of the following?
-change stages are sequential.
-A only
-A and B
-change managers can do little to stop natural development - -*Change
stages are sequential
*Change managers can do little to stop natural development
-Which is true for the change agent as Coach?
-A and B
-the change manager shapes the organization's capabilities to ensure
success
-B only
-the coach builds the right set of values, skills, and drills - -the change
manager shapes organization's capabilities to ensure success
The coach builds the right set of values, skills and drills
-Which of the following is NOT an assumption of Systems Theory?
-the whole is greater than the sum of the parts
-relationships are key to understanding the system
-systems are sometimes chaotic
-homogeneity is core to accuracy - -homogeneity is core to accuracy
-The use of the Square payment system for small businesses is an example
of what type of change?
-adaptive
-re-creation
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