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SPCH 1321 Exam 1 Review(updated)questions with complete solutions
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SPCH 1321 Exam 1 Review(updated)questions with complete solutions
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SPCH 1321 Exam 1Review(updated)questions with
complete solutions
Reasons for studying communication (5) - correct answer ✔✔-leads to promotability
-top skill
-foundation in relationships
-vast field
-false sense of communication skills
comm+uni= - correct answer ✔✔in union together with
Communication Model (7) - correct answer ✔✔-sender
-receiver
-feedback
-message
-noise
-channel
-context
Sender - correct answer ✔✔encodes message; formulates the message
ex: critiquing someone, interview, professional emails, everyday conversations
Receiver - correct answer ✔✔decodes message; doesnt always decode correctly (can come from sender
OR messenger)
Feedback - correct answer ✔✔Nonverbal/verbal; from receiver to sender
, ex: nodding, eye contact
Message - correct answer ✔✔Nonverbal/verbal
Noise - correct answer ✔✔External/internal: anything that distracts you from the message
-external: noises around you
-internal: distracting thoughts
Channel - correct answer ✔✔physical means in which we translate the message
-face to face
-phone
-texting
-billboards
-video
-social media
-letters (MOST PROFESSIONAL WAY TO COMMUNICATE IN BUSINESS)
Context - correct answer ✔✔the environment; "ALL MEANING IS CONTEXTUAL"
ex: gender, culture, work places
Communication principle
-3 types of communication
-NOT A _______ - correct answer ✔✔3 types of communication:
-Instrumental: working to achieve a purpose
-Relational: trying to connect
-Identity Management: you have a way you want people to see you; managing your identity
-unavoidable
-works to achieve goals
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