Servicenow HR Certification Exam Prep Questions And Answers 100% Verified.
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Course
ServiceNow HR Certification
Institution
ServiceNow HR Certification
Servicenow HR Certification Exam Prep Questions And Answers 100% Verified.
When does a HR Template populates data? - correct answer. After the Create a new Case
When is a client role assigned? - correct answer. Automatically when an HR Profile is created
When importing a new ...
Servicenow HR Certification Exam Prep
Questions And Answers 100% Verified.
When does a HR Template populates data? - correct answer. After the Create a new
Case
When is a client role assigned? - correct answer. Automatically when an HR Profile is
created
When importing a new knowledge article, what date is used? - correct answer. No
date is asked. Publish and valid dates are there
How many user criteria records can a knowledge base have? - correct answer.
Unlimited
What options are available in the Guided Setup category view? - correct answer.
Configuration categories and their tasks (get started, continue, skip)
What options are available in the Guided Setup Task View - correct answer. Start,
skip, mark as complete or unlock tasks
Why are some tasks locked in the Guided Setup task view? - correct answer.
Because they require a plugin to be activated
What options are available in the Guided Setup Configuration view? - correct answer.
Shows lists, forms and properties
How many client roles are in the base instance? - correct answer. Ten (five for core
and five for service portal)
, How many condition client role rules are in the base instance? - correct answer. Five
How many client roles groups are in the base instance? - correct answer. Two: HR
Fulfillment Support, HR Service Portal
Is HR Core Basic included in HR Manager role? - correct answer. Yes
If Knowledge base has no user criteria, articles within that KB are available to read/write
- correct answer. all users with any roles
If a knowledge base has no user criteria, articles within that KB are available for read
only to - correct answer. All Users without roles
In base SN instance, for KB articles these options are visible - correct answer. Can
contribute and can read; related lists need to be configured for Cannot contribute/read
Used to control which users can create, update and read Knowledge bases/articles -
correct answer. User criteria records
If using digital signature (docusign), info is stored in HR Task as - correct answer. A
link to the document in docusign is stored in the task/case under the activity
How's the e-signature captured in SN? - correct answer. as an image
e-signature in base platform - correct answer. Not a legally binding document; just
acknowledgement
HR Shared Services Activities - correct answer.
Some SLA/Metrics used - correct answer. Resolution times, first call resolution, create
to resolve duration, Open,
If matching rules determine potentially assignee, what actually assigns a case? -
correct answer. Assignment Rules
Where can a user change the language if not English? - correct answer. Login Page,
System Setting General
Are attached documents translated? - correct answer. No
HR Inbound Integration requires: - correct answer. Staging tables, HR service
mapping, schema mapping and transform maps
HR Outbound integration requires: - correct answer. Configure tables and info to
push, map the web service to the SOAP message
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