CST final exam UPDATED ACTUAL Exam Questions and CORRECT ANSWERS
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Course
CST
Institution
CST
CST final exam UPDATED ACTUAL
Exam Questions and CORRECT
ANSWERS
Hearing - CORRECT ANSWER- The physiological process of perceiving sound is best
associated with what term?
Selecting, attending, understanding, remembering, responding - CORRECT ANSWER-
steps in the listening process?
... - ...
CST final exam UPDATED ACTUAL
Exam Questions and CORRECT
ANSWERS
Hearing - CORRECT ANSWER✔✔- The physiological process of perceiving sound is best
associated with what term?
Selecting, attending, understanding, remembering, responding - CORRECT ANSWER✔✔-
steps in the listening process?
... - CORRECT ANSWER✔✔- While talking on the phone with your friend, you are
confronted with competing stimuli including the sounds of the television and your brother
and sister playing a game in the living room. You choose the sound of your friend's voice
over those other sounds. This process is referred to as:
content-oriented - CORRECT ANSWER✔✔- Critical listeners who carefully evaluate what
they hear are referred to as
Action-oriented - CORRECT ANSWER✔✔- Brad is thought of as a valuable member of his
presentation group. During their meetings, he is usually the one who keeps the group focused
on the task they are trying to accomplish rather than becoming sidetracked by gossip or
irrelevant details. We would describe Brad as which type of listener?
Informational listening - CORRECT ANSWER✔✔- During class, your goal as a listener is to
comprehend the basic ideas, concepts, and theories communicated to you by your professors.
We would characterize your listening as:
... - CORRECT ANSWER✔✔- Which of the following is true of listening barriers?
listening apprehension - CORRECT ANSWER✔✔- The state of uneasiness, anxiety, fear, or
dread associated with a listening opportunity is referred to as:
selective listening - CORRECT ANSWER✔✔- When Jason and his roommate Adrian get
into a minor disagreement over the charges on their cable bill, Jason is so certain that Adrian
, is trying to weasel out of paying for the on-demand movies he rented that he doesn't even
hear Adrian when he asks whether it's possible Jason's cousin ordered the movies when she
was visiting a few weeks earlier. We would characterize Jason's listening behavior as:
Insensitive listening - CORRECT ANSWER✔✔- After a long and disappointing day at work,
Jackie vents her frustration to her husband: "I can't believe I worked so hard for so long on
this proposal and I'm not even going to get the chance to present it. I'll get no credit at all."
Instead of hearing the frustration and hurt in her voice, Jackie's husband only hears the
problem—instead of offering support, he offers her advice. "Next time you ought to get it in
writing in advance that you'll get to make the pitch." We would characterize her husband's
listening behavior as:
Pseudo listening - CORRECT ANSWER✔✔- You find yourself in a bind. You went to your
Sociology class to turn in your paper, but you still need to do a final review for the Spanish
test in your next class. Ultimately, you end up making eye contact and nodding your head
while your Sociology professor lectures, but instead of listening you're reviewing Spanish
vocabulary words in your head. We would characterize your listening behavior as:
TRUE - CORRECT ANSWER✔✔- Hearing and listening are distinctly different activities.
FALSE - CORRECT ANSWER✔✔- Listening is an involuntary, passive activity
TRUE - CORRECT ANSWER✔✔- Active listeners are considered by others to be more
competent communicators overall.
FLASE empathic - CORRECT ANSWER✔✔- During a heart-to-heart conversation with a
close friend, we would most likely be engaged in appreciative listening.
TRUE - CORRECT ANSWER✔✔- Listening mistakes result in millions of dollars in losses
for U.S. businesses every year.
business employer - CORRECT ANSWER✔✔- Which of the following would be the least
likely to be considered an interpersonal relationship? Your relationship with a:
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