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BUSM62 Quiz 1 – Questions And Accurate Answers
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BUSM62 Quiz 1 – Questions And Accurate Answers
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BUSM62 Quiz 1 – Questions And Accurate AnswersAll organizational successes and failures result directly from Right Ans -
The behaviors of many people
OB typically includes the study of which of the following basic components?
Right Ans - The study of human behavior in Org. settings
Planning is the process of Right Ans - Determining an org.'s desired future
position and the means of getting there
Which perspective of management would most likely refute the notion the
notion that one style of leadership would enhance employee satisfaction and
job performance under any condition? Right Ans - Situational Perspective
A __ is anything that gives a firm an edge over rivals in attracting customers
and defending itself against competition Right Ans - Competitive advantage
Although Costco pays its employees substantially more than its closest
competitor, Sam's Club, it has similar financial returns on its labor cost due to
which of the following? Right Ans - Lower-turnover, Costco pays higher
wages to hire more experienced employees and provide better customer
service.
An understanding of OB can help orgs. to prevent all of the following problems
except Right Ans - OB helps deal with people, the answer is not related to
people.
Deming's __ cycle of continuous improvement promoted the adoption of 14
principles to make any org. efficient and capable of solving almost any
problem. Right Ans - Plan-do-check
A manager who groups jobs into units and establishes patterns of authority is
performing which function of management? Right Ans - Organizing
A manager who schedules department meetings to effectively disseminate
important information to employees has high Right Ans - Interpersonal
Skills
, The most significant source of change impacting many organizations today is
increasing Right Ans - Globalization
The environment of all orgs. is changing at a(n) __ rate Right Ans -
unprecedented
All of the following are considered cultural dimensions EXCEPT Right Ans -
Cultural dimensions are 1.)Individualism/Collectivism, 2.)Uncertainty
avoidance, 3.) Power distance, 4) Masculinity/Assertiveness. {open-
mindedness is not a cultural dimension}
The dimension of uncertainty avoidance is the extent to which Right Ans -
Workers prefer unambiguous situations. (People feel threatened by unknown
situations and prefer to be in clear and unambiguous situations)
Which of the following workforce groups will increase the LEAST in size
between 2006 and 2016? Right Ans - 25-54 year olds
Which of the following statements about knowledge workers are NOT true
Right Ans - Knowledge workers are 1.) computer/physical scientists,
engineers, product designers, video-game developers. 2)They require highly
specialized training 3)Pay is tailored for the knowledge 4) They add value to
org. because of what they know
Psychological contracts create __ promises and obligations between
employees and the employer Right Ans - Implicit
Mismanaging diversity is likely to result in all of the following except Right
Ans - Mismanaging diversity leads to 1) reduced innovation 2)reduced
motivation 3)increased absenteeism 4) costly lawsuits
Which of the following best reflects low indivisualism Right Ans -
Japan/Collectivism (placing a high valve on harmony rather than honesty, and
an emphasis on intrinsic rewards)
When you notice that someone is tall, what type of diversity are you noticing
Right Ans - Surface-level diverstiy
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