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BUSM61 Final Exam: Questions & Answers (Solved)
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BUSM61 Final Exam: Questions & Answers (Solved)
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BUSM61 Final Exam: Questions & Answers (Solved)An entity managed by one or more persons to achieve Stated goals is known
as an Right Ans - Organization
Quality is defined by whom? Right Ans - Both internal and external
customers
The branch of philosophy concerned with what constitutes right and wrong
human conduct, including values and actions, any given set of circumstances is
defined as Right Ans - Ethics
The chief executive officer (CEO) and his, her, with their immediate
subordinates, usually called the peas, are usually referred to as Right Ans -
Top management
Which of the following is not one of the business functions that are universal
and apply to every type of business? Right Ans - Marketing, operations,
finance, and HR
MIS or management information systems would best be identified as Right
Ans - A formal collection of processes that provide managers with suitable
quality information to allow them to make decisions for problems and carry
out functions and operations effectively and efficiently
Some of the most common tools of operations management include the
following except Right Ans - Inventory, break even production, scheduling,
and production routing
Quality management or TQM is often referred to as Right Ans - Continuous
quality improvement, managing total quality, leadership to quality, and total
quality control
Which of the following is not considered an input in an open system? Right
Ans - Elements processed, transformed or used information facilities
machinery equipment finances and supplies
The system informative linkage between outputs and inputs is known as
Right Ans - Networking
, With any companies formal and social subsystems, a __________ normally
emerges Right Ans - Distinctive mini culture
The formal structure of an organization is usually a part of the companies
Right Ans - Internal environment
Organizational climates are _______ corporate cultures. Right Ans -
overgrown
An organization skills that creating, acquiring, and transferring knowledge is
called a Right Ans - Learning organization
Resources required to attain a goal are addressed with what type of planning
question Right Ans - How much
The three levels of strategies are corporate, business, and _____ Right Ans -
Functional
If Taco Bell fast food restaurants decided to start offering hamburgers on their
menu, this decision would be considered a Right Ans - Business level
strategy
An example of ________ strategy is southwest airlines marketing department
designing a pricing incentive for consumers Right Ans - Functional level
Which of the following is not a type of business unit identified or labeled by
the BCG matrix? Right Ans - star, question mark Cashcow, and dog
A disciplined approach to solving quality problems before the design phase of
the product is called Right Ans - Quality function deployment
At universities and hospitals, TQM is known as Right Ans - Continuous
quality improvement
Joseph jurand list of rules to minimize resistance to change within the
organization include the following except Right Ans - Participation, time,
no baggage, leadership, dignity, point of view, and alternatives
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