Risk Management and Quality
Assurance questions with answers.
Quality Assurance ANS -A program for the systematic monitoring and evaluation of the various aspects
of a project, service, or facility to ensure that standards of quality are being met.
It is a way to prevent mistakes and avoid problems.
Risk ANS -Usually there are negative connotations.
Risk Management ANS -Often the risk management program focuses on general liability, general health
and wellness of the environment, worker's compensation and property or equipment loss due to
vandalism, theft, fire and fraud.
Goal of Quality Assurance ANS -To reduce financial loss and conserve assets.
Healthcare Quality Assurance ANS -Defining, designing, assessing, monitoring, and improving the quality
of healthcare.
These activities can be performed as: *accreditation*, *supervision*, other.
Health Effectiveness Data and Information Set ANS -A set of benchmarks used to assess the quality of
care provided to patients by managed-care organizations.
Healthcare Effectiveness Data and Information Set ANS -What tool is used by more than 90% of
America's health plans to measure performance on important dimensions of care and service?
*The key is measure performance on important dimensions of care and service.*
Quality Assurance Core Principles ANS -1 - Focus on the client
, 2- Focus on systems and processes
3- Focus on measurement
4- Focus on teamwork
Quantitative ANS -Quality assurance programs use a _____ approach to gathering and generating
statistics used to determine areas of progress and deficiency.
QA Procedure ANS -1- Develop policy and procedure manuals
2-Each compliance point is then associated with a performance standard.
3-Performance improvement projects to bring the area into compliance.
Medical Director ANS -Healthcare QA Assurance programs are overseen by the organization's medical
director and are run out of a dedicated department.
These programs are designed to:
1- Analyze health care requirements.
2-Ensure protocols are followed
3- Audit System
4-Institute performance improvement plans for deficits.
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