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UHC Medicare Certification Exam| Questions with 100% Verified Answers
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UHC Medicare Certification Exam| Questions with 100% Verified Answers
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UHC Medicare Certification Exam| Questionswith 100% Verified Answers
Rosanna is enrolled in a Medicare Advantage Only (MA-Only) Private Fee-for-Service (PFFS)
Plan. The plan is suitable for her needs and service area. She has decided she wants to add
prescription drug coverage. Which option is available to Rosanna (assuming she is in a valid
election period)?
Rosanna could stay enrolled in her MA-Only PFFS plan and enroll in a stand-alone PDP.
Rosanna could stay enrolled in her MA-Only PFFS plan and enroll in a Medicare Advantage
Prescription Drug (MA-PD) plan.
Rosanna could disenroll from her MA-Only PFFS plan and enroll in an MA-Only HMO plan and a
stand-alone PDP.
Rosanna could stay enrolled in her MA-Only PFFS plan and enroll in a Medicare Supplement
Plan. - ✔️✔️Rosanna could stay enrolled in her MA-Only PFFS plan and enroll in a Medicare
Advantage Prescription Drug (MA-PD) plan. - WRONG
Rosanna could stay enrolled in her MA-Only PFFS plan and enroll in a stand-alone PDP -
CORRECT
In what product should agents enroll consumers?
A product that meets the sales goal of the Centers for Medicare and Medicaid Services,
UnitedHealthcare and the Social Security Administration.
A product that provides a financial advantage to a network of providers.
A product that meets the interest the agent has in the transaction, for example commissions
received for the sale.
A product that is suitable for the consumer's needs, goals and financial resources. - ✔️✔️A
product that is suitable for the consumer's needs, goals and financial resources.
Why must an agent present accurate, complete, and factual plan information to consumers?
(Select 3)
To help avoid confusing the consumer
To help the consumer focus on plan-specific information, such as benefits and costs
, To help the consumer gain confidence in the agent's expertise
To help avoid misunderstandings - ✔️✔️To help avoid confusing the consumer
To help the consumer focus on plan-specific information, such as benefits and costs
To help avoid misunderstandings
Which statement about discussing benefits with the consumer before an enrollment is true?
The agent does not need to cover any benefits, provided the Summary of Benefits is emailed to
the consumer.
The agent does not need to disclose the monthly premium.
The agent only needs to review benefits in which the consumer is interested.
The agent must explain any provider and/or pharmacy network limitations. - ✔️✔️The agent only
needs to review benefits in which the consumer is interested. - WRONG
Whose email address may the agent enter into the applicant information section of the LEAN
enrollment application? - ✔️✔️Only the Consumer's email
When must the Scope of Appointment be obtained from the consumer for an in-person or
telephonic sales presentation (unless an exception applies)?
No less than 48 hours before the marketing appointment
Anytime during the marketing appointment
When the marketing appointment has concluded
Before the start of a marketing appointment - ✔️✔️No less than 48 hours before the marketing
appointment
What happens on the plan effective date when a member enrolled in a Medicare Supplement
Insurance Plan and stand-alone PDP enrolls in a Medicare Advantage plan that includes drug
coverage?
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