NHCO Phlebotomy Questions And
Answers With Verified Solutions Already
Passed!!!
Another name for phlebotomy - ANSWER✔✔Venipuncture
Another name for finger stick - ANSWER✔✔Dermal puncture
Responsibilities of phlebotomist - ANSWER✔✔Assembles equipment
Verifies and records the patients identity
Conducts patient interviews
Takes vital signs
Screens donors
Patient interaction characteristics - ANSWER✔✔Dependability
Honesty
Integrity
Empathy and compassion
Professional appearance
Interpersonal skills
How to positively identify patient - ANSWER✔✔Ask them to State and spell their
full name and provide their date of birth
Phrase for bedside manner - ANSWER✔✔Pleasant with the patient and
professional with the poke
,Failure to stop or heed the patient's wishes to stop the phlebotomy procedure can
result in - ANSWER✔✔Assault or battery charges
When was HIPAA passed - ANSWER✔✔1996
Safeguarded information according to HIPAA includes but is not limited to: -
ANSWER✔✔Treatments
Test results
Medications
Procedures
Appointment times
Appointment dates
THE JOINT COMMISSION - ANSWER✔✔Founded in 1951 and is the oldest
watchdog group in healthcare facility oversight
Nonprofit
Establishes standards and practices of operations in all healthcare settings
TJC's mission - ANSWER✔✔Improve healthcare offerings to the public, focus on
quality care, patient safety, continuous pre-analytical and post-analytical processes,
and over sites to point-of-care testing (POCT)
Clinical and Laboratory standards institute (CLSI) - ANSWER✔✔Develops
standards using representatives taken directly from the fields they oversee. They
oversee phlebotomy programs that include program approval, certification exam
questions, and standard of care based on CLSI standards.
, Patient rights to knowing about tests - ANSWER✔✔Patients have the right to
know what they are being tested for, treated for, as well as refusal of treatment.
You should NEVER give patients results or explain what the tests check for
because as a phlebotomist, you're not medically qualified
Informed Consent - ANSWER✔✔A competent person gives voluntary permission
for a medical procedure after receiving adequate information about the risk of the
procedure's methods and consequences
Expressed consent - ANSWER✔✔Permission is given by the patient verbally or in
writing for a procedure
Implied consent - ANSWER✔✔Patients actions permit the procedure without
verbal or written consent (willingly holding arm out after being told they need
blood drawn)
HIV consent - ANSWER✔✔Special permission is needed to administer a test that
detects HIV
Parental consent for minors - ANSWER✔✔A parent or a legal guardian must
permit procedures administered to underage patients depending on the state law,
ranging from 18-21 years old
Refusal of care - ANSWER✔✔Patients have a right to refuse care, as well as to
stop receiving care at any point during the procedure. Patients under the custody of
parents or laws enforcement cannot refuse care as that falls to the custodian of that
individual. Providers can request the patient sign a refusal form to cover the
provider and clinic from future litigation revolving around failure to provide care.
An example would be a discharge against medical advice or AMA.
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