Salesforce Administrator Certification Practice Exam 1
(from Udemy Course) Questions With Complete Solutions
A user is reporting that they are unable to log in to Salesforce.
You check their user record and show no log in attempts for
them in the past several days. What are possible things the user
is doing wrong? (select 2) Correct Answer 1) The user is
entering their username incorrectly
2) The user is attempting to log in to a sandbox environment
instead of production
As an Administrator for your company, you have two different
Sales Groups that need to use different Stages on Opportunities.
How do you display the correct stages for each group? Correct
Answer Set up two different sales processes and assign them to
the appropriate profiles.
Complete this sentence - Dynamic Dashboards _ Correct
Answer _enable each user to see the data they have access to.
How can you relate an opportunity to a campaign? (select 2)
Correct Answer 1) Select the Primary Campaign Source for the
Opportunity
2) Use the Campaign Influence Related List on the Opportunity
How many profiles can a user be assigned to in Salesforce?
Correct Answer 1
In addition to Organization Wide, where else can you specify
Session Settings in Salesforce, to log users out after a set time of
inactivity? Correct Answer Profile
, In which of the following scenarios can a Validation Rule fire,
this helping prevent bad data from entering your Salesforce org?
Correct Answer 1) During the initial creation of a record
2) During the manual update of a record
3) During a mass import from the Data Loader
Multiple users are suddenly reporting to you that they are
receiving a Validation Rule error when trying to create a new
account record. The error mentions that the Industry field for the
account cannot be blank. The problem is, these users cannot see
the Industry Picklist field, and are therefore unable to select an
Industry and save new account records. Which steps should you
take in order to troubleshoot and resolve this issue for your
users? (select 2) Correct Answer 1) Check the Field Level
Security for the Industry field to confirm that it is not hidden
from the affected users.
2) Check the page layout(s) assigned to the affected users to see
if the Industry field is displayed.
Related to the Lead Conversion process in Salesforce, you can
map Custom Lead fields to custom fields on which three objects
in Salesforce? Correct Answer 1) Account
2) Opportunity
3) Contact
Select the 4 valid Report formats available in Salesforce (select
4) Correct Answer 1) Summary
2) Joined
3) Matrix
4) Tabular
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