MAN 320F EXAM 1 AROIAN UPDATED ACTUAL Questions and CORRECT Answers
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Course
MAN 320F
Institution
MAN 320F
MAN 320F EXAM 1 AROIAN UPDATED
ACTUAL Questions and CORRECT
Answers
Organizational Behavior - CORRECT ANSWER- The systematic study of the actions
and attitudes that people exhibit within organizations.
Goals of Organizational Behavior - CORRECT ANSWER- -Explain
-Predict
-Influence/control...
MAN 320F EXAM 1 AROIAN UPDATED
ACTUAL Questions and CORRECT
Answers
Organizational Behavior - CORRECT ANSWER- ✔✔The systematic study of the actions
and attitudes that people exhibit within organizations.
Goals of Organizational Behavior - CORRECT ANSWER- ✔✔-Explain
-Predict
-Influence/control
Fundamental laws of business - CORRECT ANSWER- ✔✔1) It always takes longer than you
scheduled!
2) It always costs more than you budgeted!
3) When placed in difficult situation, people will take the path of least resistance
What do managers do? - CORRECT ANSWER- ✔✔Ensure that the organization achieves its
goals and objectives
Few absolutes in business - CORRECT ANSWER- ✔✔- The first law of thermodynamics
(also called the law of conservation of energy)
-How often is it true?
--The definition of a scientific law is that it is always true
,-It always take longer than you scheduled
-It always cost more than you budgeted
Successful manager vs. Effective manager - CORRECT ANSWER- ✔✔An *effective
manager* is great at "getting the job done"
-communication
A *successful manager* gets the promotions, moves up the corporate ladder
-Human resource management
*Average managers*
-Traditional management
The meaning of life - CORRECT ANSWER- ✔✔Money
successful organization - CORRECT ANSWER- ✔✔• The right balance of management and
leadership to ensure that the organization achieves its goals and objectives.
Determinants of employee performance - CORRECT ANSWER- ✔✔• Productivity
• Absenteeism
- Rate at which employees don't come to work
• Turnover
- Rate at which employees quit or leave
• Job satisfaction
• ...only really care about making $$
, challenges/opportunities we face in building company - CORRECT ANSWER- ✔✔• The
typical employee is getting older
• More women in the workplace
• More minorities in the workplace
• The world is flat - competitively (globalization)
• Historical loyalty-bonds between employees and employers are being severed
• Globalization
how to manage diversity - CORRECT ANSWER- ✔✔respond to those differences in ways
that ensure employee retention and greater productivity while, at the same time, not
discriminating
the cost of fraud - CORRECT ANSWER- ✔✔Over 200 billion for 40 of the top 100 fortune
companies
-Accounting
--AIG, Bank of America, Boeing, Bristol-Myers Squibb
-Securities
-Consumer
-Discriminatory practices
-Antitrust activities
-Undisclosed executive pay
-Patent infringement
-Other
personality - CORRECT ANSWER- ✔✔a relatively stable set of characteristics that
influences an individual's behavior, The way in which an individual reacts and interacts with
others, often described in terms of traits such as shy, aggressive, lazy, loyal.
big 5 model of personalities - CORRECT ANSWER- ✔✔-Extroversion -- comfort level with
new relationships
--Sociable, gregarious, and assertive
-Agreealbeness -- propensity to defer to others
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