NURS 3715W Final Exam Questions And Answers
IOM priorities - ANSWER increase BSN 80%, teamwork, technology, nursing leadership
emotional intelligence - ANSWER the ability to perceive, understand, manage, and use
emotions
self management cluster - ANSWER Managing emotions, impulses, resources.
Emotional self control, trustworthiness, conscientiousness, adaptability, achievement
drive, initiative
(роgnize your own emotions, have self discipline)
social awareness cluster - ANSWER Reading people and groups accurately
Empathy, service orientation, organizational awareness
Emotionally bright; knows feelings of people around them; walking down the hall and
see someone in tears
Relationship management cluster - ANSWER Developing others top priority of a
manager in a knowledge work environment is building the best teams
Influence, Communication, Conflict management- keys to success, Visionary leadership,
Change catalyst, Building bonds, Collaboration and teamwork
(once we understand our own emotions, then another's emotions, what do we do next )
Characteristics of an emotionally intelligent leader ANSWER Empathy for others
supports team members, Self-confidence and ability to initiate change
ACA impact on nursing ANSWER provided new opportunities for nursing, greater
emphasis on teams, quality, efficiency, care coordination, EBP
, Leadership ANSWER The act of influencing or inspiring actions and goals of others -
PROCESS
Authoritative leadership - ANSWER A single leader dominates and dictates processes to
group members. Good in a crisis
Democratic leadership - ANSWER A kind of leadership where the leader asks for the
suggestions of his or her subordinates.
Lasseiz-faire leadership - ANSWER leader makes very few decisions, motivation is the
responsibility of the individual.no real direction, do not know what to do or when to do it
Exploitative authoritative Likert - ANSWER managers use threats, fear, and punishment
to motivate their workers, managers at top, the orders issue from top make up the goals
for the org. Lacks communication. Least effective way of increasing employee
productivity
Benevolent authoritative (Likert) - ANSWER one in which there is clear distinction
between management and labor. Managers have a great deal of responsibility and
workers have very little, and decisions may be delegated but most are still made by
leader
consultative leader (Likert) - ANSWER discuss issues with workers but retain the final
authority for decision making; listens to ideas
participative leader (Likert) - ANSWER maximizes participation, engages people in
making decisions
servant leader (contemporary) - ANSWER passion for serving staff, focus on staff, not
self, takes time to listen
authentic leader (contemporary) - ANSWER genuine, trustworthy, credible, reliable,
believable