, Kraljic Matrix - SRM - ANSWER✔✔Routine- low cost impact & low risk
Leverage- high cost impact & low risk
Bottleneck- low profit impact & high risk
Strategic- high profit impact & high risk
CIPS code of Conduct - 5 areas - ANSWER✔✔1. Bribery & corruption - no gifts
2. Conflict of interest - ethics, due diligence, human rights
3. Continual development
4. Ethical and professional - don't breach confidentiality
5. Full compliance with laws & regs
RAQSCI - structures business requirements - ANSWER✔✔Regulatory
Assurance of Supply
Quality
Service
Cost
Innovation
RACI - define team roles - ANSWER✔✔Responsible
Accountable
Consulted
Informed
Porter's 5 Forces - ANSWER✔✔*Rivalry among competitors
*Threat of new entrants
*Threat of substitute products
*Bargaining power of buyers
*Bargaining power of suppliers
product development- existing market & new product
market development - new market & existing product
diversification - new market & new product
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