Answer Does not apply to the insured or members of the insured's household
Not liability coverage and is not base on fault
12. An insured has taken inventory of his merchandise and discovers a sub- stantial
shortage of valuable stock. He submits a claim to his insurance carrier that provides his
coverage under a Business Owners Policy.What coverage is provided by the BOP?
Answer No coverage would apply, there is no coverage for missing property when there is no
physical evidence to show cause of loss
13. Arbitration (ADR)
Answer Neutral third party hears a dispute and makes a decision both parties have agreed to
follow.
14. Mediation
Answer A method of settling disputes outside of court by using the services of a neutral third
party, called a mediator. The mediator acts as a communicating agent between the parties and
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