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Summary QuestionDescribe the most important advantages and disadvantages of online consumption and

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Describe the most important advantagesQuestionDescribe the most important advantages and disadvantages of online consumption and social media and suggest ways marketers can capitalize on the advantages and can combat the disadvantages to improve consumers' well-being or help consumers overcome prob...

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  • October 6, 2024
  • 5
  • 2024/2025
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Question


Describe the most important advantages and disadvantages of online

consumption and social media and suggest ways marketers can capitalize on the

advantages and can combat the disadvantages to improve consumers' well-being

or help consumers overcome problems associated with the dark side of online

consumption.




Answer & Explanation


 Social media and online usage have several benefits and drawbacks that

marketers can take advantage of or lessen for the benefit of customers:


Advantages of Online Consumption and Social Media.


1. Convenience and Accessibility.


 Online shoppers can access vast goods and services and may shop

whenever and wherever they choose. Social media sites also facilitate

communication and information access.

, 2. Global Reach.


 Without regard to geography, businesses may connect with a worldwide

audience, expanding their market reach and fostering consumer

interaction.


3. Targeted Marketing.


 Marketers can use data analytics and algorithms to target particular

groups and tailor their campaigns, which will increase their relevance and

efficacy.


4. Customer Engagement.


 Through involvement and input, social media fosters relationships and

builds brand loyalty by facilitating direct communication between brands

and customers.


Disadvantages of Online Consumption and Social Media.


1. Privacy Concerns.


 Customers may believe targeted advertising and corporate data collection

methods have compromised their privacy.

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