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(C815) HIM 4511 Quality & Performance Management & Methods - OA Readiness Exam Q & S 2024 $13.49   Add to cart

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(C815) HIM 4511 Quality & Performance Management & Methods - OA Readiness Exam Q & S 2024

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(C815) HIM 4511 Quality & Performance Management & Methods - OA Readiness Exam Q & S 2024(C815) HIM 4511 Quality & Performance Management & Methods - OA Readiness Exam Q & S 2024(C815) HIM 4511 Quality & Performance Management & Methods - OA Readiness Exam Q & S 2024

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  • October 5, 2024
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  • 2024/2025
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C815 HIM 4511



Quality & Performance Management
& Methods




OA READINESS EXAM
Q&S




©2024/2025

, 1. Which of the following is most closely associated with
the Deming Cycle in Quality Management?
- a) Plan, Do, Check, Act
- b) Measure, Analyze, Improve, Control
- c) Prepare, Implement, Evaluate, Adjust
- d) Initiate, Execute, Close, Assess

Answer: a) Plan, Do, Check, Act
Rationale: The Deming Cycle, or PDCA, is a four-step
model for carrying out change and continuous
improvement.

2. In Lean methodology, what is the primary focus for
reducing waste?
- a) Employee Satisfaction
- b) Customer Perspective
- c) Financial Performance
- d) Time Efficiency

Answer: b) Customer Perspective
Rationale: Lean focuses on adding value from the
customer's standpoint, eliminating activities that don't add
value.

3. Which technique is generally used to identify the root
cause of a problem in a process?
- a) SWOT Analysis
- b) Fishbone Diagram
- c) Gantt Chart
- d) PEST Analysis

©2024/2025

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