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Exam (elaborations)

TELUS International Exam Study Guide Questions and Answers

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Main Content (MC) - Answer-Any part of the page that directly helps the page achieve its purpose. Can be text, images, videos, page features (e.g., calculators, games), or it can be user-generated content such as videos, reviews, articles, etc. that users have added or uploaded to the page. Section...

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  • October 4, 2024
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  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
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TELUS International Exam Study Guide
Questions and Answers
Main Content (MC) - Answer-Any part of the page that directly helps the page achieve
its purpose. Can be text, images, videos, page features (e.g., calculators, games), or it
can be user-generated content such as videos, reviews, articles, etc. that users have
added or uploaded to the page. Section 2.4.1

Webmasters directly control the Main Content of the page except for_____ - Answer-
_____user-generated content.

Supplementary Content (SC) - Answer-Contributes to a good user experience on the
page but does not directly help the page achieve its purpose. This kind of content is
controlled by webmasters and is an important part of the user experience.

Ads may contribute to_______ - Answer-______a good user experience.

Advertisements/Monetization (Ads) - Answer-Content and/or links that are displayed for
the purpose of monetizing (making money from) the page. The presence or absence of
this kind of content is not by itself a reason for a High- or Low-quality rating.

Without advertising and monetization, some webpages could not exist
because____________ - Answer-______it costs money to maintain a website and
create high quality content.

Webmasters may not always directly control the content of___ - Answer-______the ads.

On some pages, reviews may be considered MC, and on other pages they may be
considered____________ - Answer-____SC. *Use your best judgment and think about
the purpose of the page.

When there is disagreement between what the website says about itself and what
reputable independent sources say about the website_______ - Answer-
___________trust the independent sources.

Even some High or Highest quality pages lack a way to_______ - Answer-
_______navigate to the home page. *Section 2.5.1

If you can't find a link to the homepage____________ - Answer-______modify the URL
by removing everything to the right of ".com," ".org," ".net," ".info," etc. and refresh the
page.

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