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CIGNA COMPLIANCE EXAM 2024 with 100% CORRECT ANSWERS
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CIGNA COMPLIANCE EXAM Questions and Answers 2024 with 100% CORRECT ANSWERS
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CIGNA COMPLIANCE EXAM 2024100% CORRECT ANSWERS
1. Which of the following is a reason why the the Compliance Department conducts
internal and external audits?
a. To verify that everyone is licensed and appointed.
b. To identify areas of risk and compliance with Federal and State regulatory guidelines.
c. To monitor the number of enrollments that each person has completed.
d. None of the above.
Answer: To identify areas of risk and compliance with Federal and State regulatory
guidelines.
2. HIPAA rules apply to "business associates", in addition to health plans and
providers. Which of the following are included under "business associates"?
a. Employees and subcontractors such as contracted sales agents and brokers.
b. Lead Generation Services.
c. Company board of directors
d. Personal health record vendors.
Answer: Employees and subcontractors such as contracted sales agents and brokers.
3. Shelly, a broker agent, shares the same office space and equipment with her real
estate agent sister, Simone. Simone often provides MA leads to Shelly and both
cooperate closely together. Considering their family and professional ties, which of the
, following safeguards are necessary for Shelly to implement in securing beneficiaries'
data?
a. Refraining from disclosing confidential information in phone conversations when
others are present.
b. Store all protected, printed information in a locked cabinet that is separate from her
sister's.
c. Both A&B.
d. None of the above.
Answer: Both A&B.
4. Which of the following forms of PHI is covered under HIPAA?
a. Can be spoken, on paper, or electronically stored and transmitted.
b. Oral, handwritten and printed information.
c. Printed information and information contained on a computer hard drive only.
d. Only handwritten information.
Answer: Oral, handwritten and printed information.
5. Which of the following are examples of how to keep your technology devices secure?
a. Secure your wireless connection before transmitting PHI wirelessly via the internet.
b. Do not share your user ID and password with anyone unless a co-worker who needs
to access content on your computer.
c. Never share your login details with anyone
d. Both A. and C.
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