Supervisor Exam Questions With Verified
Answers
Environmental uncertainty in an organization is high when: - answerenvironmental change is
extensive.
Managers feel confident that they can understand, predict, and react to the external forces
affecting their businesses when: - answerresource sc...
Environmental uncertainty in an organization is high when: - answer✔environmental change is
extensive.
Managers feel confident that they can understand, predict, and react to the external forces
affecting their businesses when: - answer✔resource scarcity is low.
Which of the following factors should be taken into account when determining the ethical
intensity of an action? - answer✔Temporal immediacy
Which of the following is a component of the general environment that indirectly affects all
organizations? - answer✔Political/legal trends
_____ is the process of having managers and employees perform new behaviors that are central
to and symbolic of the new organizational culture that a company wants to create. -
answer✔behavioral addition
Identify a component of the general environment that indirectly affects all organizations. -
answer✔Technology
Delayed product delivery is less of an issue when compared to delivering a faulty product, which
can potentially cause harm. This is because delivering a faulty product has a _____. -
answer✔high magnitude of consequences
The last step in a basic model of ethical decision making is to _____. - answer✔act on the
situation
Which of the following is an argument put forth by economist Milton Friedman? - answer✔It is
socially irresponsible for companies to divert time, money, and attention from maximizing
profits to social causes and charitable organizations.
Which of the following stakeholder groups does not engage in regular transactions with a
company? - answer✔Special interest groups
According to psychologist Lawrence Kohlberg, people at the _____ of moral development make
decisions that are based on selfish reasons. - answer✔preconventional level
A(n) _____ is a social responsiveness strategy in which a company does less than society
expects. - answer✔reactive strategy
_____ is a tactic that typically involves framing issues as public issues; exposing questionable,
exploitative, or unethical practices; and creating controversy that is likely to receive extensive
news coverage. - answer✔Media advocacy
According to the _____, the only social responsibility that businesses have is to maximize
profits. - answer✔shareholder model
_____ is the degree of concern people have about an ethical issue. - answer✔Ethical intensity
_____ refers to a transaction in which one party in the relationship benefits at the expense of the
other. - answer✔Opportunistic behavior
An _____ refers to the values, beliefs, and attitudes shared by organizational members. -
answer✔organizational culture
Under the _____, an individual should never take any action that harms the least fortunate people
in some way. - answer✔principle of distributive justice
Which of the following statements best explains the carrot-and-stick approach of the U.S.
Sentencing Commission Guidelines for Organizations? - answer✔Smaller fines are imposed on
companies that take proactive steps to encourage ethical behavior.
Which of the following is true of business confidence indices? - answer✔They show how sure
actual managers are about future business growth.
_____ refers to the emotional reactions that can occur when disagreements become personal
rather than professional. - answer✔A-type conflict
Which of the following is true of the nominal group technique (NGT)? - answer✔It closes with a
second quiet time in which group members independently rank the ideas presented.
In the context of Porter's five industry forces, the threat of new entrants can be defined as -
answer✔In the context of Porter's five industry forces, the threat of new entrants can be defined
as
Which of the following is a decision-making method that can be used to create c-type conflict by
assigning an individual or a subgroup the role of critic? - answer✔Devil's advocacy
_____ occurs when a group member must wait to share an idea because another member is
presenting an idea. - answer✔Production blocking
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