Exam (elaborations)
CMST 352 Exam #1: questions well answered graded A+
- Course
- Institution
CMST 352 Exam #1: questions well answered graded A+
[Show more]
Content preview
CMST 352 Exam #1:Expectancy Violation Theory (EVT) operates from what kind of theory? - correct answer ✔✔Positivistic.
Define Communication: - correct answer ✔✔It is a social process in which individuals employ symbols to
establish and interpret meaning in their environment.
Define Ethics: - correct answer ✔✔The perceived rightness or wrongness of an action or behavior. It's a
type of moral decision making, and determining what is right or wrong is influenced by society's rules
and laws.
Define Theory: - correct answer ✔✔An abstract system of concepts with indications of the relationships
among these concepts that help us to understand a phenomenon.
Define Self-Concept: - correct answer ✔✔The relatively stable set of perceptions that people hold of
themselves. It's a motivation for human behavior.
Define Arousal: - correct answer ✔✔One's interest or attention to the deviation increases and one pays
less attention to the message and more attention to the source of the arousal. (It was later named:
"Mental alertness" or "Orienting response."
What are the two types of arousals? - correct answer ✔✔Cognitive and Physical
Define Cognitive Arousal: - correct answer ✔✔An alertness or orientation to a violation. When we are
aroused this way, our intuitive senses become heightened.
Define Physical Arousal: - correct answer ✔✔Includes those behaviors that a communicator employs
during an interaction, such as: moving out of uncomfortable speaking distances, adjusting one's stance
during an interaction, etc.
, Why is arousal relevant? - correct answer ✔✔Burgoon originally felt that deviations from expectations
have consequences. These deviations, or violations, have an "arousal value." By this, she means that
when a person's expectations are violated, their interest or attention is aroused, and he/she uses a
certain mechanism to cope with the violation.
What are the two types of uncertainties in initial encounters? - correct answer ✔✔Cognitive uncertainty
and Behavioral uncertainty
Define Cognitive Uncertainty: - correct answer ✔✔Refers to the degree of uncertainty associated with
those beliefs and attitudes.
Define Behavioral Uncertainty: - correct answer ✔✔Pertains to "the extent to which behavior is
predictable in a given situation."
What are the three models of communication? - correct answer ✔✔Linear, Transactional, and
Interaction
What is the Linear Model of Communication? - correct answer ✔✔It's a source, which transmits the
message to a receiver, who is the recipient of the message, and makes sense of the message. All of this is
done in a channel, which is the pathway to communication. Channels frequently correspond to the
visual, tactile, olfactory, and auditory senses.
What are the different types of noises involved in the Linear Model of Communication? - correct answer
✔✔Semantic Noise - Pertains to slang, jargon, or specialized language used by individuals or groups.
Outside of those specific individuals/groups, the words have limited or no meaning.
Physical/External Noise - Exists outside of the receiver.
Psychological Noise - Refers to a communicator's prejudices, biases, and predispositions towards another
or the message.
Physiological Noise - The biological influences on the communication process. It exists if you or a speaker
is ill, fatigued, or hungry.
What is the Interaction Model of Communication? - correct answer ✔✔It emphasizes the two-way
communication processes between communicators. Communication goes in two directions: from sender
to receiver and from receiver to sender. This process suggests that communication is ongoing, and
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller BravelRadon. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $15.49. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
75632 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now