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NCOA LDR-301S (New 2024/ 2025 Update) Questions and Verified Answers | 100% Correct | A Grade
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NCOA LDR-301S (New 2024/ 2025 Update) Questions and Verified Answers | 100% Correct | A Grade
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NCOA LDR-301S (New 2024/ 2025 Update)Questions and Verified Answers | 100%
Correct | A Grade
QUESTION
what is the dominating style (my way or the highway)
Answer:
reflects assertiveness to get one's own way and should be used when quick, decisive action is
vital on important issues or unpopular actions (emergencies, urgent cost cutting)
QUESTION
what is the collaborating style (two heads are better than one)
Answer:
high degree of assertiveness and cooperativeness. enables both parties to win, although it may
require substantial bargaining and negotiation (merging perspectives, improving relationships,
learning, integrating solutions)
QUESTION
what is the compromising style (let's make a deal)
Answer:
moderate amount of both assertiveness and cooperativeness. used when goals on both sides are
equally important, when opponents have equal power and both sides want to split the difference,
or when people need to arrive at temporary or expedient solutions under time pressure (resolving
issued of moderate importance)
QUESTION
what is the avoiding style (i'll think about it tomorrow)
,Answer:
neither assertiveness nor cooperativeness. used when an issue is trivial, no chance of winning,
when a delay to gather more info is needed, or when a disruption would be costly (reducing
tensions, buying time, allowing others ownership, knowing your limitations)
QUESTION
what is the accommodating style (it would be my pleasure)
Answer:
high degree of cooperativeness, works best when people realize their wrong, when an issue is
more important to others than oneself, when building social credits for later use, and when
maintaining harmony is important (reasonableness, developing performance, keeping peace and
goodwill, retreating, maintaining perspective)
QUESTION
what are the rules for reaching a win-win solution
Answer:
separate the people from the problem, focus on underlying interests not current demands, listen
and ask questions, insist that results be based on objective standards
QUESTION
conflict is ________
Answer:
inevitable
QUESTION
what is a key leadership skill
Answer:
managing conflict
, QUESTION
what is a team
Answer:
a unit of two or more people who interact and coordinate their work to accomplish shared goals
and purposes, through commitment and mutual accountability
QUESTION
what is the difference between a group and a team
Answer:
Even a group of employees whose work is related is not a team unless the members share a
common purpose that requires them to depend on each other.
QUESTION
what does the concept of teamwork imply
Answer:
that people sublimate their individual needs, desires, and egos and synthesize their knowledge,
skills, and efforts toward accomplishing a common goal.
QUESTION
what is a functional team
Answer:
grouping individuals into teams based on the factions of a business that is leader centres
(marketing team, admin team, and a leader within each of them following the traditional
organizational structure)
QUESTION
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