MEDCERTS PRACTICE TEST Questions
With Verified Answers.
Which of the following items should a medical administrative assistant forward to a provider
who is away from the office? - answerUrgent mail
A medical administrative assistant is preparing to mail a medical device to a patient. Which of
...
Which of the following actions should a medical administrative assistant take when processing
critical mail for a provider who is out on vacation? - answer✔Consult with an on-call provider
about the mail
A medical administrative assistant should identify that which of the following ensures security of
patient medical records? - answer✔Providing each staff member with their own individual login
and password to access the records
A medical administrative assistant is checking in several patients who showed up at the same
time and are frustrated due to the extended wait period. Which of the following actions should
the assistant take first to manage the frustrated patients? - answer✔Greet each patient with a
smile.
A medical administrative assistant should recognize that which of the following abbreviations is
correct according to The Joint Commission's "Do Not Use" list? - answer✔PO
Which of the following medical terms defines painful movement of the body or a body part? -
answer✔Dyskinesia
Which of the following might a practice manager use to promote engagement for a team of
medical administrative assistants? - answer✔Staff training
Which of the following actions should a medical administrative assistant take to reduce the
number of no-show appointments? - answer✔Call patients 1 to 2 days before their scheduled
appointment.
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