Proserve Questions And Answers Latest
Updates 2024/2025
ProServe provides? ANS✔✔ Social responsibility training in regard to liquor
sales and serving and does not replace training required of me by my
employer
AGLC ANS✔✔ Alberta Gaming and Liquor Commission
50 Corriveau Ave
St Albert T8N3T5
18774366336
info@proserve.aglc.ca
Who needs proserve ANS✔✔ everyone basically except kitchen staff,cleaning
staff, and bussers
Class C ANS✔✔ Special event
needs PS by first day of event
Expiry ANS✔✔ 5 years
Have 30 days from start date of employment to complete
ProTect ANS✔✔ for events excluding minors
Purpose of PS ANS✔✔ -helps curb problem of underage drinking
Helps make safe enjoyable atmosphere how? ANS✔✔ teaching legal liability
and workplace safety
Other people do jobs that help support responsible liquor service because
they deal with customers too. They can: ANS✔✔ -help you identify people
who are under the age of 18 (minors)
-point out people who show signs of having had too much to drink
-tell you when they think a customer or guest has been over-served
-make supervisors aware when liquor is illegally bought or stored
Primary Service Providers ANS✔✔ people who are connected with liquor
service or sales and have direct contact with customers or guests. Security
staff have a special role: monitor customers upon arrival or departure,
observe customer behaviour, and may see liquor being hidden.
2024
, Secondary Service Providers ANS✔✔ Do not sell or serve liquor themselves,
but they do work where liquor is sold or served. They usually do not have
direct contact with customers or guests.
Bartender is a ANS✔✔ Primary provider
Ticket taker is a ANS✔✔ Primary provider
Usher is a ANS✔✔ Secondary provider
Liquor Clerk is a ANS✔✔ Primary provider
Food and beverage server is a ANS✔✔ Primary provider
Busser is a ANS✔✔ Secondary provider
Host or Hostess is a ANS✔✔ Primary provider
parking attendant is a ANS✔✔ Secondary provider
Duty of care ANS✔✔ Responsibility to your customers to make sure liquor is
sold or served in a safe responsible way. Must make sure no one is hurt
because of the way you've done your job. Duty to care about customers.
Insurance companies may also expect ANS✔✔ Workers and volunteers to
take responsible liquor service training.
2024
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