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Management 310 LaTech Exam 1 Haynie questions well answered
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Management 310 LaTech Exam 1 Haynie questions well answered
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Management 310 LaTech Exam 1 HaynieFour Functions of management - correct answer ✔✔planning, organizing, leading, controlling
Management - correct answer ✔✔defined as (1) the pursuit of organizational goals efficiently and
effectively by (2) integrating the work of people through (3) planning, organizing, leading, and controlling
the organization's resources.
3 broad skills managers need - correct answer ✔✔technical skills, conceptual and decision skills,
interpersonal and communication skills
technical skills - correct answer ✔✔the ability to perform a specialized task involving a particular method
or process
Conceptual and decision skills - correct answer ✔✔Ability to identify and resolve problems for the
benefit of the organization and its members
interpersonal and communication skills - correct answer ✔✔Ability to lead, motivate, and communicate
effectively with others, soft skills
Three roles that all managers perform - correct answer ✔✔interpersonal roles, informational roles,
decisional roles
Four different levels of management - correct answer ✔✔Top level managers, Middle-level managers,
Frontline managers, and Team leaders
Major challenges facing manager - correct answer ✔✔Globalization
Technological change
The importance of knowledge and ideas
Collaboration across organizational boundaries
,Increasingly diverse labor force
Seven Challenges to Being an Exceptional Manager - correct answer ✔✔1. Managing for competitive
advantage
2. Managing for diversity
3. Managing for globalization
4. Managing for information technology
5. Managing for ethical standards
6. Managing for sustainability
7. Managing for your own happiness and life goals
Sources of Competitive Advantage - correct answer ✔✔Innovation, Quality, Service, Speed, Cost
Competitiveness
innovation - correct answer ✔✔the introduction of new goods and services
Often the most important innovation is not the product itself, but how it is delivered.
quality - correct answer ✔✔Quality is the excellence of your product (goods or services).
Historically, quality referred to attractiveness, lack of defects, reliability, and long-term dependability
Service - correct answer ✔✔the dependability with which an organization delivers what customers want
Speed - correct answer ✔✔fast and timely execution, response, and delivery of results
cost competitiveness - correct answer ✔✔Keeping costs low to achieve profits and be able to offer prices
that are attractive to consumers.
case studies - correct answer ✔✔In depth description of a single company or industry
Involve a great deal of detail about the topic being studied, but difficult to generalize to other areas
, meta-analysis - correct answer ✔✔Technique used to summarize what other researchers have found on
a given topic
Variables from several studies are weighted and analyzed to determine if the effect holds or not
Systematic Management - correct answer ✔✔a classical management approach that attempted to build
into operations the specific procedures and processes that would ensure coordination of effort to
achieve established goals and plans
Scientific Management - correct answer ✔✔A classical management approach that applied scientific
methods to analyze and determine the "one best way" to complete production tasks.
Introduced by Frederick Taylor
Taylor's four principles of scientific management - correct answer ✔✔Management should develop a
precise, scientific approach for each element of one's work.
Management should scientifically select, train, teach, and develop each worker.
Management should cooperate with workers.
Management should ensure an appropriate division of work and responsibility.
Henry L. Gantt - correct answer ✔✔worked with and became a protégé of Frederick Taylor.
He expanded on the piece-rate system by suggesting that frontline supervisors should receive a bonus
for each of their workers who completed their assigned daily tasks.
Gantt is also known for creating the Gantt chart, which helps employees and managers plan projects by
task and time to complete those tasks.
Frank and Lillian Gilbreth - correct answer ✔✔used "motion studies" to identify and remove wasteful
movements so workers could be more efficient and productive.
Max Weber - correct answer ✔✔advocated bureaucracy.
This classical management approach emphasizes a structured, formal network of relationships among
specialized positions in the organization.
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