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MGMT 310 Exam 3 Study Guide questions and correct answers
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MGMT 310 Exam 3 Study Guide questions and correct answers
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MGMT 310 Exam 3 Study GuideWhat is a team? - correct answer ✔✔A team consists of two or more people who work interdependently
over some time period to accomplish common goals related to some task-oriented purpose
· How is a team different from a group? - correct answer ✔✔A team has a common purpose, a group
coordinates their individual efforts
What is a social dilemma? - correct answer ✔✔Collective interest at odds with private interests
What are the five general types of teams, and how are they distinct from one another? - correct answer
✔✔Work team - produce goods or provide services
Management team - integrate activities of subunits across business functions
Parallel team - provide recommendations and resolve issues
Project team - produce a one-time output
Action team - perform complex tasks that vary in duration and take place in highly visible or challenging
circumstances
What are virtual teams? - correct answer ✔✔teams in which the members are geographically dispersed,
and interdependent activity occurs through electronic communications (email, IM, web conferencing)
What are the two models of team formation? - correct answer ✔✔Linear and nonlinear
Stages in Linear Team Formation - correct answer ✔✔Forming - ice breaking stage, uncertain about
who's in charge
,Storming - individuals test leader's policies and assumptions as they try to determine how they fit in:
subtle groups form
Norming - members realize they need to work together to accomplish goals
Performing - members are comfortable within their roles and the team starts making progress towards
goal
Adjourning - members experience anxiety/emotions as they disengage from team
Stages in Nonlinear Team Formation - correct answer ✔✔Forming and pattern creation
Inertia
Punctuated Equilibrium
Process Revision
Inertia
What are the three general types of team interdependence? - correct answer ✔✔Task interdependence
(team members interact with and rely on others for information, materials, and resource needed to
accomplish work for team)
Goal interdependence (team members have a shared vision of the team's goal and align their individual
goals with that vision as a result)
Outcome interdependence (team members share in the rewards that the team earns)
What factors are involved in team composition? - correct answer ✔✔member roles, member ability,
member personality, team diversity, team size
, What are the different member roles? - correct answer ✔✔§ Team task roles - behaviors that directly
facilitate the accomplishment of team tasks
§ Team building roles - behaviors that are targeted at positively influencing the quality of a team's social
climate
§ Individualistic roles - behaviors intended to benefit the individual at the expense of the team
o What types of tasks do teams have and how do they relate to member ability? - correct answer ✔✔§
Disjunctive tasks - member who possesses the highest level of ability relevant to the task will have the
most influence on the team; requires only one teammate to perform well
§ Conjunctive tasks - tasks where it is critical that every member of the team possesses abilities to
complete task
§ Additive tasks - abilities of members "add up"; require summing of each member's effort on output
when each member has an equal part to play
o What personality factors are most important for teams? - correct answer ✔✔Agreeableness,
conscientiousness, extraversion
What are the pros and cons associated with team diversity? - correct answer ✔✔Pros: value in diversity
problem-solving approach, larger pool of knowledge
Cons: Similarity attraction approach, people are attracted to those similar to them
What are the recommendations for team size? How big is too big? - correct answer ✔✔Having a greater
number of members is beneficial for management and project teams (more resources) but not for teams
engaged in production tasks (too many cooks in kitchen)
How do team characteristics influence team effectiveness? - correct answer ✔✔Task interdependence
has a moderate-positive relationship with team performance and a weak relationship with team
commitment.
What are the two factors that comprise team effectiveness? - correct answer ✔✔Performance - team
performance in the context of student project teams most often means the quality with which the team
completes assignments and projects, as well as the grades they earn.
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