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WGU C208 CHANGE MANAGEMENT AND INNOVATION EXAM NEWEST ACTUAL EXAM WITH COMPLETE QUESTIONS AND CORRECT VERIFIED ANSWERS (DETAILED ANSWERS) ALREADY GRADED A+ 100% GUARANTEED TO PASS CONCEPTS!!$20.99
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WGU C208 CHANGE MANAGEMENT AND INNOVATION EXAM
NEWEST ACTUAL EXAM WITH COMPLETE QUESTIONS AND
CORRECT VERIFIED ANSWERS (DETAILED ANSWERS) ALREADY
GRADED A+ 100% GUARANTEED TO PASS CONCEPTS!!
Which three individuals within an organization could play the role of change agent
- ✔✔ANSWER✔✔->>>>>>>>ceo
consultant
employee
Which of the eight steps described by Kotter is the first step a change leader takes
when implementing a change - ✔✔ANSWER✔✔->>>>>>>>Establishing a sense of
urgency
Place the stages of Everett Roger's Diffusion of Innovation model in order from 1
(earliest stage) to 5 (latest stage) - ✔✔ANSWER✔✔->>>>>>>>knowledge
persuasion
decision
,implementation
confirmation
The head of human resources of a large company is considering changes to the
employee benefits program but is unsure how the employees will respond to
these changes
Which type of change model should this person employ? - ✔✔ANSWER✔✔-
>>>>>>>>Descriptive
Which two statements characterize low end disruption - ✔✔ANSWER✔✔-
>>>>>>>>it is an innovation that is good enough
it evolves over time into a product with more features
Which approaches would be appropriate for communicating change initiatives?
Choose 2 answers - ✔✔ANSWER✔✔->>>>>>>>Communicating change initiatives
through email
Explaining why the change is needed
What is essential for a leader to communicate when undertaking organizational
change? - ✔✔ANSWER✔✔->>>>>>>>a consistent vision of the end result of the
change
how should training be viewed during organizational change - ✔✔ANSWER✔✔-
>>>>>>>>as a worthwhile investment in a successful transition
How can a leader connect with employees to help sustain organizational change? -
✔✔ANSWER✔✔->>>>>>>>offering positive feedback
, Which approach is proven and effective in using reinforcements to sustain
change? - ✔✔ANSWER✔✔->>>>>>>>Directing leaders to focus on profit-driven
goals, market share, and employee satisfaction
What is a common cause for the failure of organizational change -
✔✔ANSWER✔✔->>>>>>>>unclear goals
Which role does creative tension play in organizational change according to Peter
Senge? - ✔✔ANSWER✔✔->>>>>>>>It drives people to bring reality in line with
their vision
which emotion is prevalent among almost all employees during the process of
organizational change? - ✔✔ANSWER✔✔->>>>>>>>anger
which practice can lead to unconscious resistance to attempts at organizational
change? - ✔✔ANSWER✔✔->>>>>>>>tiring staff with unrelated demands
how can leaders effectively address resistance to change through communications
- ✔✔ANSWER✔✔->>>>>>>>by being consistent, open, and empathetic
How do mental model impact individuals' responses to organizational change
according to Black and Gregersen? - ✔✔ANSWER✔✔->>>>>>>>Mental models
can become barriers that prevent stakeholders' from perceiving the need for
change
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