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CPHQ Practice Test With Complete Updated Solutions 2024
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CPHQ Practice Test With Complete Updated Solutions 2024
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CPHQ Practice Test With CompleteUpdated Solutions 2024
Which .of .the .following .action .plans .is .the .first .step .in .correcting .inappropriate .blood .usage
.in .an .emergency .department?
A. .in-service .on .ordering .blood .usage .for .the .physicians
B. .elimination .of .wasted .blood
C. .improvements .in .documentation
D. .development .of .a .new .procurement .procedure .- .correct .answer.ANSWER
A. .in-service .on .ordering .blood .usage .for .the .physicians
Which .of .the .following .is .most .appropriate .in .preparation .for .an .external .survey .of .a
.healthcare .facility?
A. .Assign .key .staff .to .answer .all .questions. .
B. .Ask .department .heads .to .prepare .a .presentation .for .the .survey .team. .
C. .Educate .staff .about .the .types .of .questions .they .may .be .asked. .
D. .Set .up .teams .to .make .a .good .showing .for .the .survey. .- .correct .answer.ANSWER
C. .Educate .staff .about .the .types .of .questions .they .may .be .asked.
The .following .table .shows .the .percentage .of .hospital-acquired .pressure .ulcers: .Which .of
.the .following
should .the .healthcare .quality .professional .do .next?
A. .Implement .a .new .pressure .ulcer .protocol.
B. .Re-educate .staff.
C. .Continue .to .track .and .trend .the .data.
D. .Conduct .a .focused .analysis .of .pressure .ulcer .cases .- .correct .answer.ANSWER
D. .Conduct .a .focused .analysis .of .pressure .ulcer .cases
Leadership .can .best .integrate .performance .improvement .within .an .organization .through:
A. .multidisciplinary .teams.
B. .newsletters.
C. .focus .groups.
D. .seminars. .- .correct .answer.ANSWER
,A. .multidisciplinary .teams .
(best .integrate .performance .improvement .by .promoting .an .interdisciplinary .approach .to
.the .process .and .including .multiple .subject .matter .experts.)
A .medication .error .occurred .and .resulted .in .a .severe .adverse .outcome. .In .addition .to
.informing .the
patient .and/or .family, .a .healthcare .quality .professional .should:
A. .perform .a .regression .analysis.
B. .implement .new .technology.
C. .reassign .the .employees .involved.
D. .conduct .a .root .cause .analysis. .- .correct .answer.ANSWER
D. .conduct .a .root .cause .analysis. .
(exploration .of .system .and .process .issues .should .be .the .primary .function .of .a .root .cause
.analysis)
The .primary .purpose .of .an .organization's .quality .improvement .(QI) .strategic .plan .is .to:
A. .determine .accountability .for .outcomes.
B. .assess .improvement .opportunities.
C. .define .the .future .direction .for .quality.
D. .explain .the .purpose .of .performance .teams .- .correct .answer.ANSWER
C. .define .the .future .direction .for .quality.
(This .is .a .function .of .having .a .QI .strategic .plan.)
Which .of .the .following .are .the .first .steps .when .preparing .for .an .initial .accreditation .or
.certification .survey
of .an .organization?
A. .Review .the .standards .and .determine .readiness.
B. .Appoint .a .survey .coordinator .and .prepare .a .survey .agenda.
C. .Hire .a .consultant .and .conduct .a .mock .survey.
D. .Assess .staff .knowledge .and .plan .staff .training. .- .correct .answer.ANSWER
A. .Review .the .standards .and .determine .readiness.
(These .actions .are .part .of .the .gap .analysis, .which .establishes .a .good .baseline .to
.determine .where .to .focus .and .how .to .prioritize .efforts.)
The .primary .purpose .of .risk .management .trend .analysis .is .to:
A. .meet .regulatory .requirements.
B. .provide .required .reports .to .liability .carriers.
C. .identify .opportunities .for .improvements.
D. .eliminate .financial .loss .for .organizations .- .correct .answer.ANSWER
C. .identify .opportunities .for .improvements.
(Risk .management .focuses .on .identification, .assessment, .and .reduction .of .risk. .The .goal
.is .to .protect .the .organization .from .losses, .the .key .component .of .which .is .proactive
.improvement .to .avoid .and .reduce .risk.)
, Which .of .the .following .elements .must .be .present .in .order .to .evaluate .the .effectiveness .of
.a .healthcare
organization's .quality .improvement .program?
A. .quantifiable .objectives
B. .support .from .the .medical .staff
C. .well-defined .organizational .structure
D. .integrated .data .collection .- .correct .answer.ANSWER
A. .quantifiable .objectives
(To .evaluate .effectiveness, .an .organization .must .have .quantifiable .objectives .in .order .to
.measure .progress .toward .meeting .goals)
Balanced .scorecards .are .useful .because .they
A. .focus .on .the .most .significant .strategic .initiative.
B. .evaluate .the .pros .and .cons .of .the .governing .body's .priorities.
C. .put .strategy .and .vision .at .the .center .of .an .organization's .effort.
D. .concentrate .on .the .performance .of .individual .units. .- .correct .answer.ANSWER
C. .put .strategy .and .vision .at .the .center .of .an .organization's .effort.
(The .balanced .scorecard .is .a .management .framework .that .translates .an .organization's
.strategic .objectives .into .a .set .of .performance .measures .that .are .measured, .monitored,
.and .changed, .if .necessary, .to .ensure .that .organization's .strategic .goals .are .met.)
A .t-test .may .be .used .to:
A. .display .the .size .of .a .sampling .variation.
B. .evaluate .the .effects .of .two .different .treatments.
C. .evaluate .differences .among .three .or .more .treatments.
D. .display .a .listing .of .the .number .of .occurrences .of .a .variable .- .correct .answer.ANSWER
B. .evaluate .the .effects .of .two .different .treatments.
(A .t-test .is .used .to .examine .if .the .mean .of .two .treatments .are .statistically .different .from
.one .another)
Which .of .the .following .should .a .Quality .Council .provide .to .best .ensure .success .of
.performance .improvement .teams?
A. .facilitator .and .recorder
B. .empowerment .and .training
C. .indicators .and .a .data .analyst
D. .standards .and .procedures .- .correct .answer.ANSWER
B. .empowerment .and .training
Which .of .the .following .is .the .most .effective .way .to .integrate .performance .improvement
.concepts .throughout .an .organization?
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