What is the purposed of bullying? correct answers To exert power over people/gain something.
How should you resolve bullying? correct answers Name your bully, seek respite, expose the bully. Report them, etc.
What are ways to resolve conflict? correct answers Competition, avoidance, accommoda...
NMNC 1135 Final || with 100% Error-free Answers.
What is the purposed of bullying? correct answers To exert power over people/gain something.
How should you resolve bullying? correct answers Name your bully, seek respite, expose the
bully. Report them, etc.
What are ways to resolve conflict? correct answers Competition, avoidance, accommodation,
compromise, collaboration.
Define Competition (conflict resolution) correct answers (Win-lose) Force, or the use of power is
used.
Define Avoidance (conflict resolution) correct answers (Lose-lose). Unassertive, uncooperative,
conflict not resolved neither party is satisfied.
Define Accomodation (conflict resolution) correct answers (Lose-win). One person
accommodates the others wants, feels resentful and angry as a result.
Define Compromise (conflict resolution) correct answers (Win-lose). Strategy that recognizes
the importance of the relationship of the two people but also the resolution of the problem.
Compromise is usually not completely satisfactory for either party. Temp solution.
Collaboration (conflict resolution) correct answers (Win-win!) places high level of concern on all
factors (problem, relationship, outcome). Both parties needs and feelings are considered.
Working together to find a solution. Fully cooperative.
What are the phases of Peplau's nurse-patient relationship? correct answers Pre-orientation
(Reviewing data, talking to past caregiver, planning interaction)
Orientation
(Patient meeting, observing patient, explain your role to patient, mention termination)
Working phase
(Working to meet goals and solve problems, encourage patient to express themselves, therapeutic
communication, educating the patient)
Termination
(Evaluate goals and outcomes, reminisce about time together, smooth caregiver transition)
SBARR Technique correct answers Situation
(State what's going on with the patient)
Background
(State the patients relevant medical history)
Assessment
(State your assessments of the patient)
Recommendation
(State what you think the patient needs)
Read-back
, Components of a DAR Note correct answers Data: patient data
Action: what you did to resolve the problem/interventions you used
Response: how the patient responded
Legal guidelines for documentation correct answers 1) Do not erase, apply correction fluid or
scratch out errors made while recording
2) Do not write any subjective negative comments about patient or care about other health care
professionals
3) Correct all errors promptly
4) Do not leave blank spaces in nurses notes
5) Record all entries in black ink
6) When an order is questioned, document clarification was sought
7) Chart only for yourself
8) Avoid empty, generalized phrases
9) Begin each entry with TIME and end with SIGNATURE
10) Keep DOCUMENT PASSWORD to yourself
What are the guidelines for quality documentation? correct answers 1-Factual information
(Clear, descriptive, objective information obtained through observation and measurement)
2-Accurate
(Exact measurements, do not use irrelevant details)
3-Complete
(Documentation contains essential and appropriate information)
4-Current
(Documentation is up to date. Delays in documentation can result in unsafe patient care)
5-Organized
(Documentation should be logical, concise, in order)
6-Complies with standards
What are ways to break the chain of infection? correct answers Frequent hand hygiene, standard
precautions, cough etiquette, wiping off equipment, disposing properly of linens, sharps, etc.
Emptying urinary drainage bags, never shaking linens, etc.
What are contact precautions? correct answers Used when patients have diarrhea, draining
wounds / sores, vomiting, draining body fluids. The pathogen can invade the body by direct
contact or contact with an infected object.
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