Test Bank For Canadian Organizational Behaviour 11th Edition by Steven McShane, Kevin Tasa, Sandra Steen Chapter 1-15
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Tes- Bank For Canadian Organizational Behaviour 1
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Tes- Bank For Canadian Organizational Behaviour 1
Test Bank For Canadian Organizational Behaviour
11th Edition by Steven McShane, Kevin Tasa,
Sandra Steen Chapter 1-15
CHAPTER 1
Ambiguity about responsibilities and accountabilities describes which
category of conflict sources?
a. affective
b. structural
c. cognitive
d. cultural
e. com...
Test Bank For Canadian Organizational Behaviour
11th Edition by Steven McShane, Kevin Tasa,
Sandra Steen Chapter 1-15
CHAPTER 1
Ambiguity about responsibilities and accountabilities describes which
category of conflict sources?
a. affective
b. structural
c. cognitive
d. cultural
e. communication - ANS-b. structural
Conflict that is task-oriented and related to differences in perspective
and judgments is
a. affective conflict
b. cognitive conflict
c. dysfunctional conflict
d. structural conflict
e. functional conflict - ANS-b. cognitive conflict
Affective conflict is
a. emotional and aimed at a person rather than an issue
b. impersonal and based on issues rather than a personality
c. related to differences in perspectives
d. a consequence of requirements of the job
,e. a divergent hierarchy of goals - ANS-a. emotional and aimed at a
person rather than an issue
The demarcation between functional and dysfunctional conflict is
a. neither clear nor precise
b. individual perception
c. the effect on group performance
d. measured on the conflict intensity scale
e. determined by the group's leader - ANS-c. the effect on group
performance
Which of the following statements about organizational behaviour is
(OB) false?
a.) OB is relevant only in employment situations
b.) OB can shed light on the interactions among family members
c.) OB can be used in community settings like children's daycare more
effectively
d.) OB can be applied to any organization in order to make it run more
effectively
e.) OB focuses on 3 levels of behaviour that can occur in any
organization - ANS-a.) OB is relevant only in employment situations
Which of the following situations would likely receive the least benefit
from studying organizational behaviour (OB) techniques?
a.) voluntary community groups
b.) large family situations and interactions
c.) post-secondary education student study groups
d.) religious organizations
e.) pre-teen paper routes - ANS-e.) pre-teen paper routes
,A field of study that investigates the impact of individuals, groups, and
structure on behaviour within organization is known as:
a.) psychology
b.) sociology
c.) social psychology
d.) anthropology
e.) organizational behaviour - ANS-e.) organizational behavior
A conscious coordinated social unit composed of a group of people that
function on a relatively continuous basic to achieve a common set of
goals is known as a(n)
a.) work group
b.) team
c.) organization
d.) society
e.) task force - ANS-c.) organization
Which of the following topics is generally considered to be outside the
field of OB?
a.) therapy
b.) absenteeism
c.) employment turnover
d.) productivity
e.) job satisfaction - ANS-a.) therapy
Organizational behaviour is generally defined as a field of study that
a.) investigates how organizations effectively face competition
b.) investigates the impact that individuals, groups, and structure have
on behaviour within organizations
, c.) attempts to understand and solve problems regarding individual
behaviour on and off the job
d.) seeks ways and means to match human effort with technology
e.) examines how the structure of different organizations contributes
to, or inhibits, effective communication - ANS-b.) investigates the
impact that individuals, groups, and structure have on behaviour within
organizations
what are the three levels of behaviour in organizations that OB is
concerned with?
a.) experience, goals and configuration
b.) individual, group, and structure
c.) structure, social units and teams
d.) group, structure and political
e.) interpersonal, personal and group - ANS-b.) individual, group, and
structure
Which of the following is not considered an organization
a. church
b. university
c. military unit
d. all 45 year old adults in a community
e. municipal, provincial and federal government agencies - ANS-d. all 45
year old adults in a community
A(n) ______ is a consciously coordinated social unit composed of two
or more people that functions on a relatively continuous basis to
achieve a common goal or set of goals
a. organization
b. unit
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