Exam (elaborations)
JMESI-US004 Change and Innovation Two. Implementation and Evaluation Questions and Answers Rated A+
- Course
- Institution
JMESI-US004 Change and Innovation Two. Implementation and Evaluation
[Show more]
Content preview
JMESI-US004 Change and InnovationTwo. Implementation and Evaluation
Your quality office through the Quality Council (QC) has established benchmarks (target
performance metrics) for hospital-acquired infection rates (HAIs). You have decided,
based on recommendations from the QC, that a vigorous program be instituted to lower
current HAI rates and achieve these benchmarks. - answerEducate staff on why
changes are neccessary
Institutionalizing new approaches is a critical step to take for effective organizational
change. - answerTrue
Setting objectives and milestones to give the staff foreseeable and reachable goals is
part of the unfreezing phase of Lewin's change model. - answerFalse
Which method of overcoming resistance to change is best used when someone or
some group clearly will lose out in a change and where that individual or group has
considerable power to resist? - answerNegotiation and agreement
Continually clarifying and deepening one's personal vision of what could or should be
done is which of the Five Disciplines for the Learning Organization? - answerPersonal
mastery
Instituting job rotations and shadowing others from different departments is an example
of which method to inspire organizational innovation? - answerTrading places
Which item in a lessons learned document covers areas such as impact on
organizational goals, impact on other departments, and unanticipated findings? -
answerResults and measures
Which method of overcoming resistance to change is best used when people are
reluctant to change due to learning anxiety? - answerFacilitation and support
Which evaluation tool is used to obtain anonymous input from a large number of people
who participated in, or were affected by, a change? - answerSurvey
What approach to overcoming resistance should be used when speed is essential and
people have the power to resist? - answerExplicit and implicit coercion
What evaluation tool uses designated observer(s) to identify issues or patterns in
behaviors and flow of work? - answerObservations
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller julianah420. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $16.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
79223 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now