A manager is implementing a patient classification system (PCS). Which external
and internal variables should the manager address when implementing the PCS?
Select all that apply. - ANSWERS-The presence of nursing students on the unit
The hiring of two graduates as staff
The increase of scheduled medical students
Language barriers presented by nursing staff
A nurse manager is in charge of a unit that consists of a generationally diverse
group of staff nurses. The nurse manager knows that this type of staffing
arrangement will: - ANSWERS-establish a diverse working environment based on
experience and technology.
A flextime system has been introduced at a health-care facility. The nurse-
manager should take what action to address the consequences of this staffing
system? - ANSWERS-Working to promote continuity of care when there are
multiple start times and end times for staff
A nurse-manager works on a unit that has a decentralized self-scheduling system.
When managing with this scheduling option, the manager should: - ANSWERS-
oversee the system carefully to ensure sufficient staff coverage at all times.
,A nurse-manager oversees approximately 12 employees. What strategy should
the manager prioritize when trying to motivate the employees? - ANSWERS-
Advocate for an addititional inservices
Which factor is most likely to provide intrinsic motivation to an employee? -
ANSWERS-The employee's ambition and career aspirations
The nurse-manager can apply Skinner's theory of motivation by performing what
action? - ANSWERS-Distributing rewards and punishments to influence behavior
Which course of action would be most apt to help a demotivated nurse-manager
with personal and professional renewal? - ANSWERS-Start practicing self-care.
A nurse-manager wants to express appreciation to an employee. What statement
is most effective? - ANSWERS-"You did an exemplary job of handling a very heavy
workload this shift."
A nurse-manager can best implement Gellerman's theory of motivation by
performing what action? - ANSWERS-Empowering employees by giving them
authority to make decisions
The nurse-manager recognizes the need to avoid burnout and maintain a high
motivation level. The manager can best achieve this by: - ANSWERS-reflecting on
his or her own needs and seeking help when necessary.
, What is one of the most powerful yet frequently overlooked or underused
motivators that the manager can use to create a motivating climate? - ANSWERS-
Positive reinforcement
When attempting to create a work environment that includes appropriate and
effective monetary incentives, the nurse-manager will initially address which
issue? - ANSWERS-Whether the staff views monetary incentives as having the
greatest value
fiscally responsible method for determining staffing needs for a hospital units -
ANSWERS-An agreed-upon staffing formula based on client acuity
What goal should the nurse-manager prioritize when organizing staffing and
scheduling? - ANSWERS-Ensure that there is adequate staff to meet the needs of
each client.
A nurse-manager is working with a team of colleagues to update the
organization's staffing and scheduling policies. What principle should the manager
follow during this process? - ANSWERS-Policies should be written in a way that
allows some flexibility.
A nurse-manager is applying the facility's patient classification system (PCS) to the
unit's staffing needs before the beginning of a shift. What task should the
manager perform first? - ANSWERS-Appraise the care needs of each client.
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