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Sales force Admin Exam Questions With Verified Answers

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Sales force Admin Exam Questions With Verified Answers 1 Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity. Which tool should an administrator use to meet the requirement? A. Dynamic forms B. Path key fields C. ...

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  • September 20, 2024
  • 42
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • Salesforce Admin
  • Salesforce Admin
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kartelodoc
1 Sales managers would like to know what could be implemented to surface important
values based on the stage of the opportunity.
Which tool should an administrator use to meet the requirement?
A. Dynamic forms
B. Path key fields
C. Opportunity processes
D. Workflow rules - Answer-B

/.2 The administrator at Ursa Major Solar imported records into an object by mistake.
Which two tools should be used to undo this import?
Choose 2 answers
A. Weekly Data Export
B. Mass Delete Records
C. Data Loader
D. Data Import Wizard - Answer-B,C

/.3 Cloud kicks wants to track shoe designs by products. Shoe designs should be
unable to be deleted, and there can be multiple design for one product across various
stages.
Which two steps should the administration configure to meet this requirement? Choose
2 answers
A. Create a Custom Object for shoe design.
B. Configure a Custom Lookup Field for shoe design on the product object.
C. Add a custom master detail field for shoe design on the Product Object.
D. Use the Standard Object for designs. - Answer-A,C

/.4 The VP of sales at Universal Containers wants to prevent members of the sales
team from changing an opportunity to a date in the past.
What should an administrator configure to meet this requirement?
A. Assignment Rule
B. Validation Rule
C. Field-Level Security
D. Approval Process - Answer-B

/.5 What are three characteristics of a master-detail relationship? Choose 3 answers
A. The master object can be a standard or custom object.
B. Permissions for the detail record are set independently of the master.
C. Each object can have up to five master-detail relationships.
D. Roll-up summaries are supported in master-detail relationships.

,E. The owner field on the detail records is the owner of the master record. - Answer-
A,D,E

/.6 The marketing director at Northern Trail Outfitters has requested that the budget field
is populated in order for the Lead Status field to be marked as qualified.
What tool should the administrator use to fulfill this request?
A. Lead Conversion.
B. Require Field.
C. Workflow Rule
D. Validation Rule - Answer-D

/.7 Universal Containers has enabled Data Protection and Privacy for its org.
Which page layouts will have the Individual field available for tracking data privacy
information?
A. Case and Opportunity
B. Account and User
C. Contact, Lead, and Person Account
D. Individual, User, and Account - Answer-B

/.8 When users log in to Salesforce via the user interface, which two settings does the
system check for authentication?
Choose 2 answers
A. The user's Two-Factor Authentication for API Logins permission
B. The role IP address restrictions
C. The user's profile login hours restrictions
D. The user's Two-Factor Authentication for User Interface Logins permission - Answer-
C,D

/.9 Cloud Kicks has a custom object called Shipments. The Company wants to see all
the shipment items from an Account page. When an Account is deleted, the shipments
should remain.
What type of relationship should the administrator make between Shipments and
Account?
A. Shipments should have a lookup to Account.
B. Accounts should have a lookup to Shipments.
C. Shipments should have a master-detail to Accounts.
D. Accounts should have a master-detail to Shipments. - Answer-A

/.10 The administrator for Cloud Kicks has created a screen flow to help service reps
ask the same set of questions when customers call in with issues. This screen should
be visible from cases.
How should the screen flow be distributed?
A. Page Layout
B. Component Filter
C. Lightning page
D. Home page - Answer-C

,/.11 Cloud Kicks want its reports to show a Fiscal Year that starts on February 1 and
has 12 months.
How Should the Administrator Address this requirement?
A. Set the Fiscal Year to Custom and the starting month as February.
B. Set the Fiscal Year to Custom and the duration to 4 quarters.
C. Set the Fiscal Year to Standard and the starting month as February.
D. Set the Fiscal Year to Standard and the duration to 12 months. - Answer-C

/.12 An administrator created a record trigger flow to update contacts.
How should the administrator reference the values of the active record the flow is
running on?
A. Use the {!Contact.Id} global variable.
B. Use the {!Account.Id} record variable.
C. Use the $Record global variable.
D. Use the Get Records element to find the Id. - Answer-C

/.13 An administrator at Universal Containers is reviewing current security settings in the
company's Salesforce org.
What Should the administrator do to prevent unauthorized access to Salesforce?
A. Disable TLS requirements for sessions.
B. Enable multi factor authentication
C. Customize organization wide default
D. Enable caching and autocomplete on login page - Answer-B

/.14 A sales rep has left the company and an administrator has been asked to re-assign
all their accounts and opportunities to a new sales rep and keep the teams as is.
Which tool should an administrator use to accomplish this?
A. Data Loader
B. Mass Transfer Tool
C. Data Import Wizard
D. Dataloader.io - Answer-B

/.15 Cloud Kicks users are seeing error messages when they use one of their screen
flows. The error messages are confusing but could be resolved if the users entered
more information on the account before starting the flow.
How should the administrator address this issues?
A. Remove validation rules so that the users are able to process without complete
records.
B. Create a permission set to allow users to bypass the error.
C. use a fault connector and display a screen with text explaining what went wrong and
how to correct it.
D. Uncheck the end user Flow Errors box in setup. - Answer-C

, /.16 The Sales manager at DreamHouse Realty wants the sales users to have a quick
way to view and edit the Opportunities in their pipeline expected to close in the next 90
days.
What should an administrator do to accomplish this request?
A. Create a custom report and schedule the sales users to receive it each day as a
reminder to update their opportunities.
B. Enable Sales Console and show users how to open a tab for each opportunity in the
pipeline that meets the requirements.
C. Create a list view on the Opportunity object and recommend users switch the view to
Kanban to edit by drag and drop.
D. Make a new Sales dashboard and add a component that shows all opportunities that
meet the criteria. - Answer-B

/.17 The Administrator at Universal Container wants to add branding to salesforce.
Which two considerations should the administrator keep in mind?
Choose 2 Answers
A. Only one theme can be active at a time, and a theme applies to the entire org.
B. Themes apply to salesforce classic and to the salesforce mobile app.
C. Up to 150 custom themes can be created, modified, or cloned from the built-in
themes.
D. Chatter external users see the built-in Lightning theme only. - Answer-A,C

/.18 The administrator at Cloud Kicks has created an approval process for time off
requests. Which two automated actions are available to be added as part of the
approval process?
Choose 2 answers
A. Field Update
B. Chatter Post
C. Auto launched Flow
D. Email Alert - Answer-A,D

/.19 Support agent at Cloud Kicks are spending too much time finding resources to
solve cases. The agents need a more efficient way to find documentation and similar
cases from the Case page layout.
How should an administrator meet this requirement?
A. Create a custom object to capture popular case resolutions.
B. Use an interview flow to capture Case details.
C. Direct users to Global Search to look for similar cases.
D. Configure Knowledge with articles and data categories. - Answer-D

/.20 An administrator at Cloud Kicks needs to export a file of closed won opportunities
from the last 90 days. The file should include the Opportunity Name, ID, Close Date,
and Amount.
How should the administrator export this file?
A. Data Export Wizard.
B. Data Import Wizard.

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